Concierge

Havenwood of Burnsville is a distinguished senior living community that offers a warm and welcoming environment for its residents. Renowned for its commitment to quality care and exceptional service, Havenwood of Burnsville focuses on creating an extraordinary life experience for seniors by providing them with comfort, dignity, and personalized attention. The company values its employees as an integral part of its success and invests heavily in their growth and development. As a progressive senior living provider, Havenwood is dedicated to fostering a supportive workplace culture that encourages teamwork, respect, and professionalism.

This job opportunity is for a hospitality-focused Concierge role within Havenwood of Burnsville's front desk team. The Concierge serves as the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers visiting the community. With a focus on hospitality and professionalism, the Concierge warmly greets and assists visitors, helping to set a positive and welcoming tone for their experience. This role demands high levels of communication skills, organizational abilities, and the capacity to handle day-to-day operational tasks efficiently.

The Concierge position operates primarily during shifts from 8:00 am to 4:00 pm every other Friday, with the flexibility to cover additional hours or shifts as needed. The role requires consistent availability and reliability to support the front desk operations, which are staffed seven days a week. Primary responsibilities include providing telephone coverage, resolving issues promptly and courteously, accepting deliveries, and maintaining accurate records. The Concierge also supports maintenance and business office functions by preparing work orders and assisting with various projects.

Ideal candidates for this role possess a high school diploma or GED and are familiar with Microsoft Office Suite applications. Strong telephone communication skills and a hospitality-oriented demeanor are essential. Havenwood seeks individuals who embody their hospitality values, including warm greetings, respectful interactions, proactive assistance, attentive listening, accountability, professionalism, and inclusivity. This role offers a starting pay rate of $17.00 per hour, depending on experience, and provides an opportunity to make a meaningful difference in the lives of seniors while growing in a supportive professional environment.