
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.34 - $29.78
Work Schedule
Standard Hours
Benefits
full benefits package
Paid Time Off
growth opportunities
Associate rental discount
Equal opportunity employer
Job Description
Brookfield Properties is a leading real estate company renowned for its extensive portfolio of residential properties that cater to a wide range of lifestyles and stages of life. The company is committed to delivering exceptional quality, outstanding service, and comprehensive support to its residents. With a firm belief that a one-size-fits-all approach does not suit residential living, Brookfield Properties offers diverse housing options designed to meet the unique needs of each individual or family residing within its communities. Known for its vibrant and inclusive residential environments, the company emphasizes resident satisfaction and community engagement as key pillars of its business model.\n\nThe property located at 111 Worth St represents one such community. Within this setting, the Concierge role is integral to fostering a welcoming atmosphere and ensuring smooth daily operations related to resident services and building access management. This position provides a unique blend of customer service, administrative responsibilities, and event coordination designed to enhance the living experience of residents and visitors alike. The Concierge acts as a primary point of contact, greeting residents and guests with warmth and professionalism while managing the entrance and monitoring traffic into the buildings to maintain security and order.\n\nIn this role, the Concierge is expected to have a thorough understanding of available services and community happenings, providing residents with timely and useful information. The position requires proactive communication with residents and their families to address concerns, facilitate service requests, and coordinate with contractors to ensure maintenance and service needs are met promptly and effectively. Additionally, the Concierge plans and executes social and recreational programs, such as movie nights and game evenings, further enriching the resident experience and encouraging community interaction.\n\nThis role calls for an individual with hospitality or concierge experience who takes pride in providing superior customer service. It requires someone with a high school diploma or GED, with an Associate Degree in Concierge, Hospitality, or Customer Service regarded as a preferred qualification. The position offers an hourly wage of $22.34 to $29.78, commensurate with experience and in accordance with the Union contract, highlighting Brookfield Properties' competitive compensation approach.\n\nEmployees at Brookfield Properties benefit from a comprehensive full benefits package, generous paid time off, and opportunities for career growth and advancement within the company's expanding portfolio. Additionally, associates enjoy exclusive rental discounts should they choose to live on-site, adding unique value to the employee experience. Brookfield Properties prides itself on creating a diverse and inclusive work environment and is an equal opportunity employer committed to upholding fair employment practices. The company actively promotes a drug-free workplace and values diversity across all dimensions including race, gender, sexual orientation, and more. Interested candidates are encouraged to apply and become part of a dynamic team dedicated to exceptional residential living.
Job Requirements
- high school diploma or ged
- 1-2 years concierge or hospitality experience required
- ability to work flexible hours
- excellent customer service skills
- strong organizational skills
- proficiency in managing service requests and contractor communication
- ability to plan and coordinate social events
- must be able to greet and assist residents and visitors professionally
Job Qualifications
- high school diploma or ged
- associate degree in concierge, hospitality or customer service preferred
- 1-2 years of concierge or hospitality experience
- strong communication and interpersonal skills
- ability to handle multiple tasks and resolve resident concerns effectively
- experience in event planning and social program coordination preferred
Job Duties
- provides information to residents about available services and city events
- coordinates and makes reservations for dinner, theater, and local recreation
- prepares and manages service requests and collaborates with contractors
- communicates with residents and families to resolve issues or refer concerns
- greets residents and visitors while managing building entrance and lobby information
- plans and implements social and recreational programs
- assists residents with packages
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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