Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.69 - $20.69
Work Schedule
Weekend Shifts
Benefits
competitive pay
exceptional benefits
Generous Paid Time Off
401K with company match
Paid maternity and paternity leave
award-winning training and development
Tuition Reimbursement
luxury work environment
meaningful and rewarding work
Job Description
Vi is widely recognized as a Great Place to Work and has earned a place among Glassdoor's 100 Best Companies to Work For, making it a respected leader in employee satisfaction and organizational culture. Known for its luxury residence communities, Vi offers vibrant, inspiring environments where professionals and residents alike feel valued and connected. The company is committed to delivering exceptional service and fostering career growth for its employees through robust training programs and meaningful career opportunities. Located at The Glen in Glenview, Illinois, Vi provides a sophisticated and supportive workplace that values both the personal and professional development of its team members.
The Concierge role at Vi at The Glen is a part-time position essential to the welcoming and support of residents and visitors in this upscale residential community. This role requires a professional individual capable of managing multiple responsibilities such as greeting and guiding residents and guests, addressing and resolving resident inquiries, overseeing emergency response systems, and handling incoming calls promptly and courteously. The Concierge also plays a critical role in maintaining a safe and enjoyable community atmosphere by monitoring systems and ensuring that all residents receive seamless and attentive service.
This position demands excellent organizational and communication skills, the ability to perform well under pressure, and a problem-solving mindset that puts residents' needs first. Candidates must be willing to work flexible schedules including Monday evening shifts and alternating weekend shifts to ensure consistent coverage. Vi supports its team with competitive pay, starting at $18.69 per hour and going up to $20.69 per hour, along with a comprehensive benefits package designed to promote wellbeing and job satisfaction. Benefits include generous paid time off from day one, 401k with company match, paid parental leave, tuition reimbursement, and access to award-winning training and development programs.
Joining Vi means becoming part of an organization that values luxury living environments not only for its residents but also for its staff. The company strives to provide meaningful and rewarding work in a setting that inspires professionalism and personal growth. For individuals seeking to advance their careers in community engagement and hospitality services, this concierge role offers an ideal opportunity to work in a dynamic environment committed to excellence and employee well-being.
The Concierge role at Vi at The Glen is a part-time position essential to the welcoming and support of residents and visitors in this upscale residential community. This role requires a professional individual capable of managing multiple responsibilities such as greeting and guiding residents and guests, addressing and resolving resident inquiries, overseeing emergency response systems, and handling incoming calls promptly and courteously. The Concierge also plays a critical role in maintaining a safe and enjoyable community atmosphere by monitoring systems and ensuring that all residents receive seamless and attentive service.
This position demands excellent organizational and communication skills, the ability to perform well under pressure, and a problem-solving mindset that puts residents' needs first. Candidates must be willing to work flexible schedules including Monday evening shifts and alternating weekend shifts to ensure consistent coverage. Vi supports its team with competitive pay, starting at $18.69 per hour and going up to $20.69 per hour, along with a comprehensive benefits package designed to promote wellbeing and job satisfaction. Benefits include generous paid time off from day one, 401k with company match, paid parental leave, tuition reimbursement, and access to award-winning training and development programs.
Joining Vi means becoming part of an organization that values luxury living environments not only for its residents but also for its staff. The company strives to provide meaningful and rewarding work in a setting that inspires professionalism and personal growth. For individuals seeking to advance their careers in community engagement and hospitality services, this concierge role offers an ideal opportunity to work in a dynamic environment committed to excellence and employee well-being.
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service preferred
- CPR and First Aid certification or willingness to obtain
- Availability to work Monday evenings and alternating weekends
- Excellent communication skills
- Strong organizational skills
- Ability to perform under stress and respond responsibly in emergencies
Job Qualifications
- Experience in a customer service environment preferred
- Current CPR and First Aid certifications required or willing to obtain
- Excellent oral communication skills including a clear speaking voice
- Strong organizational skills
- Ability to manage multiple tasks
- Ability to work under stress and make sound decisions
- Problem-solving skills focused on resident and customer needs
Job Duties
- Welcome and direct residents and guests
- Answer resident questions and address simple needs
- Monitor emergency response and other community systems
- Receive and direct all incoming calls
- Maintain a resident and customer-focused approach to problem solving
- Manage multiple tasks with excellent organizational skills
- Act responsibly with good judgment in emergency situations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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