Concierge

Cascade Living Group is a respected organization committed to enhancing the quality of life for both its residents and employees. The company's philosophy revolves around fostering a culture of wellness and purposeful living, making a distinct difference between simply living and living well. Within this framework, Magnolia Grand stands as one of the group's premier independent living communities. It caters to seniors and their families from across the region, providing compassionate care and a vibrant community atmosphere. The organization emphasizes diversity, inclusion, and equal opportunity, ensuring a supportive work environment where all employees are valued regardless of race, gender, age, or other protected characteristics. Cascade Living Group is dedicated to a workplace culture that supports growth, wellness, and meaningful connections among staff and residents alike.

The Concierge role at Magnolia Grand is a pivotal position that contributes significantly to the community's overall atmosphere and culture. This part-time, on-call position includes night shifts from 10:30 pm to 6:30 am during weekends and holidays, with a competitive hourly wage ranging from $16.90 to $18.90, depending on experience. This role is ideal for individuals passionate about working closely with seniors and those who take pride in delivering exceptional customer service and support. As the first point of contact for residents, their families, and guests, the Concierge plays a critical role in building warm relationships, supporting multiple departments, and maintaining smooth operations.

Key responsibilities include greeting guests and coordinating with sales for upcoming tours, managing incoming calls and messages, and demonstrating excellent time management and organizational skills. This role requires ownership, the ability to prioritize tasks effectively despite interruptions, and a compassionate approach to representing the Magnolia Grand community professionally. Additionally, the Concierge assists with payroll processing, maintaining resident and employee files in compliance with company standards and state regulations, and managing accounts receivable and payable. They also ensure that promotional materials and move-in packets are ready and available, contributing to the community's welcoming and efficient environment. The Concierge is instrumental in promoting Cascade Living’s mission, values, and beliefs, helping to create a culture where residents feel valued and cared for.

This position offers an opportunity to work within a dynamic and supportive team environment alongside dedicated professionals who share the commitment to enriching seniors' lives. Employees benefit from a comprehensive package that encourages personal and career growth, including health insurance eligibility, voluntary benefits, a 401k plan with company match, payroll advances on earned wages, and generous paid time off. The company also provides unique perks such as flexible pet insurance and participation in the Perks at Work Discount Program, all of which contribute to a holistic employee experience. If you are compassionate, reliable, and committed to fostering positive community relations, the Concierge position at Magnolia Grand offers a fulfilling career path where every day makes a meaningful impact.