
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Fixed Shifts
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
The Ivy at Wellington is a premier senior living community renowned for its beautifully landscaped campus and exceptional quality of service. Managed by Oakmont Management Group, this community provides residents with comfort, care, and five-star amenities that cater to a rewarding lifestyle supported by comprehensive individualized assistance promoting independence. This dedication to excellence ensures that every resident feels valued and supported in their daily lives while experiencing meaningful relationships with staff, family members, and fellow residents. Oakmont Management Group, headquartered in Irvine, California, is a leading operator in the senior living industry and manages a large portfolio of communities under the Oakmont Senior Living and Ivy Living brands. Their presence spans California, Nevada, and Hawaii, creating significant opportunities for team members in terms of career growth, relocation, and travel. The company fosters a culture characterized by core values such as authenticity, teamwork, compassion, commitment, and resilience, which are integral to delivering exceptional service and enriching experiences at each community.
The Concierge role at The Ivy at Wellington plays a crucial part in shaping the experience for residents, visitors, and team members alike. This position is part-time, working from 3:00 pm to 11:00 pm, offering an hourly pay range of $17.00 to $19.00. The Concierge acts as the welcoming face of the community, responsible for greeting visitors, managing resident requests, and coordinating property tours. Additionally, the role includes answering multi-line telephones and providing essential clerical support to the administrative team, always ensuring interactions reflect the company’s mission and values. The Concierge must maintain a safe, secure, and supportive environment, responding promptly to alerts and emergencies while managing the business center and mail systems efficiently. Emphasis is placed on excellent communication skills, professionalism, and teamwork as the position interacts with diverse groups including residents, families, healthcare professionals, and team members. Working at Oakmont Management Group includes a comprehensive benefits package featuring medical, dental, and vision coverage; vacation, personal days, sick pay, and holidays; complimentary meals; bonus opportunities; company-paid life insurance; retirement plans with matching contributions; and various programs for employee well-being such as student loan refinancing, pet insurance, and emergency financial assistance. The community is also committed to health and safety measures like criminal background checks, health screenings, and vaccination requirements in line with relevant regulatory guidelines. This role offers a rewarding pathway within a respected organization that values not only professional accomplishment but also joy and laughter, creating a meaningful and supportive workplace for all involved.
The Concierge role at The Ivy at Wellington plays a crucial part in shaping the experience for residents, visitors, and team members alike. This position is part-time, working from 3:00 pm to 11:00 pm, offering an hourly pay range of $17.00 to $19.00. The Concierge acts as the welcoming face of the community, responsible for greeting visitors, managing resident requests, and coordinating property tours. Additionally, the role includes answering multi-line telephones and providing essential clerical support to the administrative team, always ensuring interactions reflect the company’s mission and values. The Concierge must maintain a safe, secure, and supportive environment, responding promptly to alerts and emergencies while managing the business center and mail systems efficiently. Emphasis is placed on excellent communication skills, professionalism, and teamwork as the position interacts with diverse groups including residents, families, healthcare professionals, and team members. Working at Oakmont Management Group includes a comprehensive benefits package featuring medical, dental, and vision coverage; vacation, personal days, sick pay, and holidays; complimentary meals; bonus opportunities; company-paid life insurance; retirement plans with matching contributions; and various programs for employee well-being such as student loan refinancing, pet insurance, and emergency financial assistance. The community is also committed to health and safety measures like criminal background checks, health screenings, and vaccination requirements in line with relevant regulatory guidelines. This role offers a rewarding pathway within a respected organization that values not only professional accomplishment but also joy and laughter, creating a meaningful and supportive workplace for all involved.
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs
- Possess written and verbal skills to interact and communicate effectively
- Must pass a criminal background check and health screening tests
- Willingness to follow health and safety protocols including vaccination and use of PPE as required
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- Willingness to follow health and safety protocols including vaccination and use of PPE as required
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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