Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $20.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Tuition Reimbursement
Employee assistance program
Paid Time Off

Job Description

Brightview Senior Living is a leading provider of senior living communities dedicated to enhancing the lives of older adults through exceptional care and innovative services. With a compassionate approach and a commitment to excellence, Brightview fosters a warm, welcoming environment where residents feel valued, supported, and empowered to live their best lives. The organization places significant emphasis on community, quality care, and resident satisfaction, making it a top choice for seniors and their families. Brightview Senior Living not only prioritizes the wellbeing of its residents but also invests in the growth and development of its employees, offering a supportive workplace culture that values diversity, inclusion, and professional advancement.

At Brightview Senior Living, the Concierge plays a pivotal role as the first point of contact for residents and guests. This role is ideal for individuals who enjoy assisting others and excel in multitasking within a dynamic environment. The Concierge must maintain a positive attitude and deliver outstanding customer service with superior organizational and communication skills. This position requires someone who thrives in a busy setting and takes pride in contributing to a top-tier team. The hourly salary ranges from USD 18.00 to USD 20.75, reflecting a competitive compensation package that excludes bonuses and additional incentives but encompasses a comprehensive benefits program.

The Concierge at Brightview Senior Living is responsible for ensuring that every visitor or resident receives attentive and personalized service. This includes providing assistance, answering inquiries, managing administrative tasks, coordinating appointments, and fostering a friendly, welcoming atmosphere throughout the community. Those in this role must be adept at handling multiple priorities simultaneously, showcasing strong interpersonal skills to build rapport with residents, families, and colleagues alike. The position offers an excellent opportunity to make a meaningful impact by facilitating smooth operations and enhancing the overall experience at Brightview Senior Living. Additionally, employees benefit from a culture that emphasizes professional excellence, community involvement, and a commitment to ongoing learning and support.

Job Requirements

  • High school diploma or equivalent
  • Experience in healthcare, hospitality, or customer service
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized
  • Positive attitude and team-oriented mindset
  • Availability to work flexible hours
  • Basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in healthcare, hospitality, or customer service roles preferred
  • Excellent organizational and communication skills
  • Strong multitasking abilities
  • Ability to work effectively in a team-oriented environment
  • Positive attitude and willingness to assist others
  • Familiarity with front desk or administrative procedures

Job Duties

  • Greet residents and guests with a positive attitude
  • Provide exceptional customer service and assistance
  • Manage appointments and coordinate community activities
  • Handle inquiries and resolve resident concerns promptly
  • Maintain organized and efficient front desk operations
  • Support team members and contribute to a cohesive workplace environment
  • Facilitate communication between residents, families, and staff

Job Criteria

Experience

Mid Level (3-7 years)


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