Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Benefits
Flexible Schedule
training programs
Opportunity for growth
Employee Discounts
Supportive team environment
competitive hourly wage
Job Description
The Plaza at King of Prussia is a premier shopping destination known for its vast array of retail stores and exceptional customer service. Located in one of the busiest shopping centers, it offers a dynamic work environment where customer satisfaction is a top priority. The Plaza prides itself on enhancing the shopping experience by providing innovative services that meet the evolving needs of its diverse clientele. As part of Simon Property Group, the nation’s largest retail real estate investment trust, the Plaza at King of Prussia supports a culture of excellence and community engagement, making it an exciting place for... Show More
Job Requirements
- High school degree or equivalent
- 2+ years experience in consumer-facing service such as retail, restaurant, or hospitality
- Ability to physically move at a fast pace with stamina to sustain this pace up to 5 hours with up to 100% of time on feet
- Computer/mobile app literacy with familiarity of Apple iOS apps
- Strong verbal communication skills
- Multi-task oriented
- Available to work flexible schedule including weekdays, weeknights, weekends, and holidays
Job Qualifications
- High school degree or equivalent
- 2+ years in consumer-facing service such as retail, restaurant or hospitality
- Strong verbal communication skills
- Computer/mobile app literacy with familiarity of Apple iOS apps
- Ability to multi-task
- Ability to remain calm and pleasant in stressful situations
- Articulate, outgoing, and able to present a professional, pleasant, and courteous appearance
- Available to work a flexible schedule including weekdays, weeknights, weekends, and holidays
Job Duties
- Be knowledgeable about all aspects of the bag free shopping and home delivery service and able to communicate the benefits and procedures to customers
- Provide an excellent customer experience through pick up, storage and delivery of customer's purchased goods
- With speed and accuracy, pick up items from mall stores, organize them at the consolidation center and prepare them for delivery back to the shopper
- Complete training programs and use the skills learned to provide excellent service and maximize sales
- Develop complete understanding and familiarity with the mobile technology solution used for notification of required pick-ups and deliveries
- Responsible for loss prevention of the items
- Ensure the condition of the product is new and undamaged throughout the transaction
- Complete tracking requirements at each step of the process leveraging the mobile technology tool
- Maintain a professional physical appearance of oneself as well as the working areas, including marketing materials, signage, and displays
- Respond to customer inquiries and advise on appropriate resolution
- Provide directions to customers and respond to general inquiries about the shopping center in a concierge-like manner
- Provide support and assistance to other departments as requested
- Participate in team meetings to implement the center's projects and achieve goals
- Complete documentation as required by program leaders
- Serve as a liaison to tenants in communicating about the program
- Responsible for achieving assigned goals for timeliness and accuracy of pick-up and delivery
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs