Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.25 - $17.25
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Early access to earned wages before payday
flexible scheduling options
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer match
Paid training
Opportunities for growth and advancement
Employee assistance program
Job Description
Discovery Management Group is a leading organization in the senior living industry, managing and enhancing a diverse portfolio of more than 15,000 senior living units across the United States. With a strong commitment to operational excellence and lifestyle personalization, the company focuses on creating enriching environments where seniors can thrive and feel truly at home. Discovery Management Group is recognized for its culture-driven leadership, fostering communities that are not only comfortable and safe but also vibrant and engaging. This dedication has earned the company Great Place to Work certifications from 2022 through 2027, highlighting its commitment to an exceptional workplace culture and employee satisfaction.
The company is part of one of the largest senior living families in the U.S., offering a unique blend of resources, expertise, and community-focused service. Discovery Management Group continually invests in learning and development opportunities that support employee growth, ensuring team members have the tools and support necessary to build meaningful and rewarding careers. The organization prides itself on a purpose-driven approach where each team member’s contribution impacts the quality of life of residents and the overall success of the community.
At Discovery Village Stone Oak, part of the Discovery Management Group family, the role of Concierge is pivotal in shaping the first impressions and daily experiences of residents, families, guests, and team members. This part-time position, scheduled primarily during weekends and rotating weekdays from 3 p.m. to 11 p.m., is based at 21802 Encino Commons, San Antonio, Texas. As a Concierge, you will be the welcoming face and voice of the community, responsible for managing communications professionally and courteously and supporting resident services that help enhance daily living.
This role requires a warm, organized, and professional individual who thrives in a fast-paced environment and values teamwork and integrity. The Concierge will handle duties such as telephone answering, greeting residents and visitors, coordinating appointments, managing communication logs, and assisting with marketing materials. Additionally, they play an essential role in maintaining the orderliness and positive atmosphere of the front desk and entry areas, reinforcing the community’s standards of excellence.
The position offers competitive wages, flexible scheduling options, and a comprehensive benefits package for full-time employees, including health, dental, vision, life, and disability insurance, paid time off and holidays, and a 401(k) plan with employer match. Discovery Management Group emphasizes equal opportunity employment, diversity, and inclusivity, ensuring a respectful and supportive workplace environment. The company’s culture revolves around core values such as teamwork, integrity, performance, accountability, compassion, hard work, and creativity—values that guide every team member toward professional growth and community success.
Joining Discovery Village Stone Oak means becoming part of a respected and innovative senior living organization where purpose, culture, and growth converge to offer a unique and fulfilling career path. The Concierge role is an opportunity to make a meaningful impact on residents’ lives while advancing within a company that prioritizes employee well-being and development. Discovery Management Group’s adherence to regulatory compliance and commitment to safety and quality standards further underscores its leadership in the senior living industry.
The company is part of one of the largest senior living families in the U.S., offering a unique blend of resources, expertise, and community-focused service. Discovery Management Group continually invests in learning and development opportunities that support employee growth, ensuring team members have the tools and support necessary to build meaningful and rewarding careers. The organization prides itself on a purpose-driven approach where each team member’s contribution impacts the quality of life of residents and the overall success of the community.
At Discovery Village Stone Oak, part of the Discovery Management Group family, the role of Concierge is pivotal in shaping the first impressions and daily experiences of residents, families, guests, and team members. This part-time position, scheduled primarily during weekends and rotating weekdays from 3 p.m. to 11 p.m., is based at 21802 Encino Commons, San Antonio, Texas. As a Concierge, you will be the welcoming face and voice of the community, responsible for managing communications professionally and courteously and supporting resident services that help enhance daily living.
This role requires a warm, organized, and professional individual who thrives in a fast-paced environment and values teamwork and integrity. The Concierge will handle duties such as telephone answering, greeting residents and visitors, coordinating appointments, managing communication logs, and assisting with marketing materials. Additionally, they play an essential role in maintaining the orderliness and positive atmosphere of the front desk and entry areas, reinforcing the community’s standards of excellence.
The position offers competitive wages, flexible scheduling options, and a comprehensive benefits package for full-time employees, including health, dental, vision, life, and disability insurance, paid time off and holidays, and a 401(k) plan with employer match. Discovery Management Group emphasizes equal opportunity employment, diversity, and inclusivity, ensuring a respectful and supportive workplace environment. The company’s culture revolves around core values such as teamwork, integrity, performance, accountability, compassion, hard work, and creativity—values that guide every team member toward professional growth and community success.
Joining Discovery Village Stone Oak means becoming part of a respected and innovative senior living organization where purpose, culture, and growth converge to offer a unique and fulfilling career path. The Concierge role is an opportunity to make a meaningful impact on residents’ lives while advancing within a company that prioritizes employee well-being and development. Discovery Management Group’s adherence to regulatory compliance and commitment to safety and quality standards further underscores its leadership in the senior living industry.
Job Requirements
- High school diploma or GED preferred
- One to three years of customer service, reception, or administrative experience preferred
- Strong communication, organization, and interpersonal skills
- Professional demeanor with the ability to multitask in a fast-paced environment
- Basic computer skills and comfort using phones, email, and office systems
- Ability to maintain confidentiality and represent the community positively
Job Qualifications
- High school diploma or GED preferred
- One to three years of customer service, reception, or administrative experience preferred
- Strong communication, organization, and interpersonal skills
- Professional demeanor with the ability to multitask in a fast-paced environment
- Basic computer skills and comfort using phones, email, and office systems
- Ability to maintain confidentiality and represent the community positively
Job Duties
- Perform telephone answering and reception duties, managing internal and external calls professionally and courteously
- Take accurate, detailed messages and ensure timely communication to the appropriate recipient
- Greet residents, families, and visitors warmly
- respond to inquiries and provide directions as needed
- Collate brochures and support marketing materials as requested
- Prepare meal tickets for team members and family members
- tally meal count sheets for Dining Services
- Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets
- Coordinate and manage resident and family appointments including transportation, salon services, and other community resources
- Keep the front desk and entry areas clean, organized, and welcoming at all times
- Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators
- Maintain resident forms related to miscellaneous credits
- Follow all company personnel policies, operating procedures, and confidentiality requirements
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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