Concierge

Century Park Associates is a leading senior living community dedicated to providing an enriching and supportive environment for its residents. With a strong commitment to excellence, respect, and outstanding service, Century Park Associates focuses on creating a lifestyle that promotes growth, learning, and meaningful contributions from its residents. The community values relationships built on trust, leadership, and personal ethics, ensuring that every associate – from the newest hire to seasoned professionals – upholds these fundamental values. Century Park Associates is more than just a workplace; it is a family where associates and residents alike feel valued and cared for, fostering an atmosphere of warmth, positivity, and mutual respect.

The Front Desk Person/Evening Attendant role at Century Park Associates is a vital position centered around providing excellent customer service and reception to residents, families, and visitors. This role is based primarily in the front lobby area and is instrumental in setting the tone for a welcoming and safe community environment. Reporting to the Business Office Manager, the concierge acts as the community's first point of contact and is responsible for maintaining a positive and professional atmosphere.

This position offers flexible scheduling options, catering to individuals who seek balance and adaptability in their work hours. The role demands a high level of proficiency in office tasks and customer interaction, requiring candidates to be skilled in Microsoft Office applications, office machines such as fax machines, copiers, and scanners, and efficient in multitasking and handling frequent interruptions.

Specific duties include greeting guests and residents with exceptional hospitality, managing visitor screening and concerns, overseeing lobby cleanliness and safety, and providing reliable administrative support such as data entry, mail handling, and maintaining records. The role also includes supporting sales and marketing efforts by handling inquiry calls and assisting with electronic health record systems as needed.

Candidates must demonstrate an eagerness to serve seniors with compassion, excellent telephone etiquette, dependability, and the ability to work both independently and as part of a team. The ideal candidate is cheerful, professional, responsive to resident needs, and committed to upholding the organization's code of ethics and compliance standards.

By joining Century Park Associates as a Front Desk Person/Evening Attendant, individuals become part of a growing team dedicated to exceeding expectations and creating joyful, meaningful experiences for seniors. The role offers a unique opportunity to make a positive impact in the lives of residents every day, while working in a supportive and rewarding environment that emphasizes personal and professional growth.