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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
flexible schedule
Retirement Plan
Job Description
The role of a Concierge is integral to the hospitality and service industries, commonly found in hotels, upscale shopping malls, and certain corporate office environments. As the front-line representative of these establishments, Concierges serve as the visible point person for guests and customers, offering a warm and welcoming face that enhances the overall customer experience. The establishment may vary, but the Concierge's essential function is to provide exceptional customer service, ensuring that each guest feels valued, comfortable, and well-informed during their visit.
Concierges often possess an in-depth familiarity with the local area, enabling them to provide accurate directions and helpfu... Show More
Concierges often possess an in-depth familiarity with the local area, enabling them to provide accurate directions and helpfu... Show More
Job Requirements
- High school diploma or GED required
- 0 to 3 years of relevant experience
- Proficient knowledge of Microsoft Office products
- Excellent professional communication skills
- Strong customer service orientation
- Ability to work full time 3pm to 11pm Monday through Friday
- Availability for weekend part time shifts
Job Qualifications
- High school diploma or GED
- 0 - 3 years of directly related or closely related experience
- Knowledge of Microsoft Office products such as Word Excel Outlook at a proficient level
- Professional communication skills including phone interpersonal written verbal
- Professional customer service skills
- Self-motivated proactive detail oriented and a team player
- Time management and time critical prioritization skills
Job Duties
- Welcomes guests new customers to facility
- Performs various administrative managerial tasks in support of facility's mission
- Creates a positive experience for guests by attending to needs and answering questions
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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