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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.50
Work Schedule
Weekend Shifts
Benefits
dental plan
vision plan
Health Insurance
Critical Illness and Accident Coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts (FSAs)
Paid vacation
sick leave
holiday leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is dedicated to providing a supportive, welcoming, and enriching environment for senior residents. As a well-established facility, we focus on delivering high-quality care and exceptional service to residents and their families. We are committed to fostering a community where residents feel valued, safe, and comfortable while receiving the personalized assistance they need. Our team is composed of compassionate professionals who work collaboratively to meet the needs of our residents and enhance their quality of life. The facility offers a range of amenities, services, and activities designed to promote wellness, social engagement, and independence for our senior... Show More
Job Requirements
- At least 18 years of age
- high school diploma or equivalent
- required health screening
- TB clearance
- criminal record clearance
- ability to lift and carry light to moderate loads
- excellent verbal and written communication skills
- proficiency in computer systems
- ability to multitask and prioritize responsibilities
- certification in First Aid and CPR preferred
- previous experience in customer service or related field preferred
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
- excellent interpersonal and communication skills
- proficiency in computer systems including word processing, email, and database management
- certified in First Aid and CPR preferred
- knowledge of safety and emergency protocols
- ability to multitask and prioritize effectively
- familiarity with administrative procedures and record keeping
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
- provide information, answer inquiries, and assist residents and their families with various requests and concerns
- coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
- maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
- assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
- maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
- collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
- monitor the security and safety of the facility, reporting any unusual incidents or concerns to the appropriate personnel
- act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
- always uphold resident privacy and confidentiality
- assist with other related tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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