Concierge

Vi is a distinguished leader in the senior living industry, known for creating exceptional communities where residents can thrive in luxury and comfort. Recognized as a Great Place to Work and honored as one of Glassdoor's 100 Best Companies to Work For, Vi prides itself on fostering an empowering work culture that emphasizes growth, innovation, and meaningful connections. The company operates a portfolio of high-end senior living communities, including Vi at Highlands Ranch, which is located at 2850 Classic Drive, Highlands Ranch, Colorado. Vi combines a reputation for quality and excellence with a commitment to employee satisfaction and development, making it a top employer in the community and senior living sectors. Employees at Vi benefit from competitive salaries, comprehensive benefits packages, and opportunities for continuous learning and career advancement through award-winning training programs and tuition reimbursement. Vi’s work environments are designed to be luxurious and supportive, cultivating a sense of pride and purpose in every team member’s role.

The Concierge role at Vi at Highlands Ranch offers an exciting opportunity to join a highly accomplished resident services team dedicated to welcoming and assisting residents and guests. The Concierge acts as the first point of contact, responsible for answering resident inquiries, addressing simple needs, and serving as a key liaison within the community. This role requires managing communication flow by receiving and directing incoming calls and maintaining vigilance over community emergency response and systems. The position is vital in ensuring residents experience seamless service and support while enhancing their overall quality of life within the community. Scheduled for weekend shifts on Saturdays and Sundays from 8:15 a.m. to 4:30 p.m., this opportunity suits candidates who excel in a dynamic, resident-focused setting with a commitment to exceptional service.

Vi supports its Concierge staff with competitive pay, with wages ranging between $20.00 and $21.92 per hour, reflecting the importance and professionalism of the role. In addition to monetary compensation, Vi offers a comprehensive benefits package including generous paid time off starting from the first day of employment, a 401(k) plan with company matching, paid maternity and paternity leave, and access to top-tier training and development programs. The Concierge position also encourages current or aspiring CPR and First Aid certification, emphasizing safety and preparedness in the community. The ideal candidate will possess excellent oral communication skills, the ability to organize and juggle multiple tasks, strong judgment and composure in emergency situations, and a customer-focused mindset geared toward problem-solving.

Working as a Concierge at Vi means contributing to a meaningful and rewarding environment where every interaction has a positive impact on residents’ lives. The luxury work environment, combined with a culture of respect and learning, makes this role an excellent fit for individuals seeking to make a difference while advancing their career in senior living services. Overall, Vi at Highlands Ranch offers a well-rounded and fulfilling employment opportunity that values professionalism, care, and community engagement.