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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Defined Growth Opportunities
flexible schedules
vacation
sick pay
Appreciation days
Medical insurance
Dental Insurance
Vision Insurance
401k
Job Description
Aegis of Shadowridge is part of Aegis Living, a respected national leader in retirement, assisted living, and memory care services. The company is dedicated to providing the finest senior lifestyle emphasizing health, quality of life, well-being, and community. Known for its compassionate and personalized approach, Aegis Living supports seniors in living fulfilling and active lives in a secure and nurturing environment. With a reputation for excellence, Aegis of Shadowridge embodies these values by offering top-tier amenities and a community-centered atmosphere in its facility. The organization prioritizes its residents' needs and fosters strong, meaningful relationships through its attentive staff and comprehensive... Show More
Job Requirements
- Willingness to take 2-step TB test
- ability to communicate professionally on phone and in person
- prior experience with customer service roles preferred
- ability to work scheduled shifts including weekends
- strong interpersonal skills
- high school diploma or equivalent
Job Qualifications
- Previous experience working as a receptionist, concierge, or in a supervisory role preferred
- compassionate and positive attitude
- ability to remain calm and think quickly under stressful situations
- sensitivity to resident needs and ability to build positive relationships
- display a desire to exceed expectations with every interaction
Job Duties
- Greet and direct visitors, families, residents, and employees to the right person or place and provide exceptional customer service
- answer all phone calls in a professional manner and handle the front desk and all assigned duties
- coordinate medical appointments and family outings with care and nursing staff
- support the smooth operation for the marketing department and office manager
- have in depth familiarity with the community layout and employees’ responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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