Concierge 3

NYC, NY, USA|Onsite

Job Overview

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

transportation benefits

Life insurance

Job Description

We are a distinguished establishment located in the vibrant heart of New York, New York, specializing in creating an exceptional client and staff experience through attentive and professional concierge services. Our organization is committed to fostering a welcoming, efficient, and smoothly functioning environment for everyone who visits or works within our premises. As a prominent player in the facilities management sector, we pride ourselves on our ability to deliver superior service that enhances the overall ambiance and operational flow of our building.

The Concierge position we are offering is a vital role within our team, designed for a personable an... Show More

Job Requirements

High school diploma or equivalent
Minimum of 2 years experience in a concierge or front desk role
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Basic computer skills
Availability to work flexible hours including evenings and weekends
Professional demeanor and appearance

Job Qualifications

High school diploma or equivalent
Previous experience in a concierge or customer service role
Strong interpersonal and communication skills
Ability to multitask and manage time effectively
Proficiency with basic office equipment
Knowledge of building operations and services is a plus
Ability to work collaboratively in a team environment

Job Duties

Serve as the initial point of contact, warmly greeting and assisting visitors, employees, and guests
Coordinate conference room bookings and oversee setup and breakdown for events
Maintain a clean and organized lobby area, ensuring a welcoming atmosphere
Address and resolve issues related to building services, such as janitorial tasks, mailroom operations, copier services, parking, and badging
Act as an information resource for the campus, building, or area, providing accurate and timely responses to inquiries
Collaborate with team members to ensure seamless operations and a high level of service
Anticipate client needs and proactively address concerns to ensure satisfaction
Support administrative tasks, including scanning documents and managing transportation arrangements
Assist in maintaining quality assurance standards for all concierge services
Perform additional duties as assigned to meet operational needs

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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