Concierge (2nd Shift) - Luxury Residential

Related Management Company, a subsidiary of Related Companies, is a premier owner and operator of real estate properties across multiple states and Washington, D.C. They manage hundreds of properties, including workforce, market-rate, and luxury housing. Known for their innovative design and commitment to sustainability, many of their developments pursue LEED Silver certification or higher. Related Management Company fosters a culture of exceptional service, entrepreneurial spirit, and internal mobility, encouraging career growth and leadership development within a diverse and inclusive workforce.

One Bennett Park, a luxury high-rise located in Chicago, is one of the premier properties managed by Related Management. It is renowned for its sophisticated amenities and polished service, representing the height of urban luxury living. The role of Concierge at One Bennett Park is crucial for upholding the high standards of service and hospitality expected by residents and guests. This position is designed for someone who thrives in a dynamic environment, enjoys helping people, and values creating a welcoming and organized atmosphere.

Working as a Concierge at One Bennett Park involves being the first point of contact for residents and visitors, setting a warm and professional tone for the entire building. The role requires attention to detail in managing deliveries, guest announcements, security monitoring, and maintaining the lobby’s inviting ambiance through regular checks for lighting, music, and scent. The Concierge also supports leasing tours and resident events, ensuring a polished presence at the front desk.

Security and access control duties include monitoring camera systems, logging vendor and contractor activity, and responding appropriately to safety concerns. The role also entails managing package and amenity systems digitally, maintaining visitor logs, and supporting move-in and move-out processes by preparing common areas and coordinating with the Resident Manager. Concierge staff assist prospective residents by providing branded materials, collecting contact information, and supporting the leasing team.

Additionally, the Concierge enhances the lifestyle and brand engagement by offering local recommendations, helping with events, and personalizing service by remembering resident preferences. The position demands calmness and professionalism during emergency responses and service issues, with follow-ups to ensure resident satisfaction. Teamwork is a cornerstone of the role, requiring participation in daily huddles, maintaining a clean and organized front desk, and modelling emotional intelligence and professionalism.

This is a part-time role with scheduled hours from Saturday to Wednesday, 3:00 PM to 11:00 PM, with Thursdays and Fridays off. Compensation is $22.35 per hour, plus Local 1 Union benefits. This opportunity is perfect for individuals passionate about hospitality and service excellence, seeking to build a rewarding career within a respected and growing organization.