Concierge- 2nd Shift

Planned Companies is a distinguished property management and concierge service provider dedicated to enhancing the living experiences of tenants through exceptional client interactions and meticulous property upkeep. With a firm commitment to creating welcoming environments, Planned Companies serves a wide range of residential and commercial properties, ensuring safety, comfort, and personalized attention for all tenants and guests. Located in Santa Clara, CA, the company is recognized for its innovative lifestyle services that blend traditional property management with modern concierge solutions. This approach reflects the company's dedication to maintaining not just the physical aspects of a property but also fostering a community atmosphere where residents and visitors feel valued and supported.

The Concierge position at Planned Companies is pivotal in delivering these superior lifestyle services. This full-time role offers a competitive pay rate of $29.00 per hour and requires a commitment to working Tuesday through Saturday from 3:00 pm to 11:30 pm. The Concierge acts as the frontline representative, greeting tenants, guests, and vendors with warmth and professionalism. This role extends beyond basic reception duties and involves developing meaningful relationships with tenants to tailor concierge services that meet their unique needs and preferences.

In this role, the Concierge is responsible for scheduling reservations at local restaurants, businesses, hotels, and entertainment venues, as well as planning and organizing on-site events. The role demands a high level of local knowledge and resourcefulness to provide tenants with informed recommendations on entertainment, dining, shopping, and various local attractions. Security is also an integral part of the position, including documenting and securing mail and deliveries, monitoring lobby areas, and managing keys and access cards.

Candidates for this role should possess at least three years of customer service experience and exhibit a genuine passion for delivering a warm and welcoming greeting to everyone they encounter. Strong communication skills, both written and verbal, are essential, alongside basic computer proficiency. The ability to multitask effectively while maintaining a polite and confident demeanor is critical in this fast-paced environment. Physical ability to lift up to 50 pounds may be required, underlining the hands-on nature of the Concierge responsibilities.

Planned Companies also prioritizes employee well-being, offering full-time employees eligibility for medical, dental, vision, and other ancillary benefits. Additionally, all employees, regardless of their full-time or part-time status, can participate in a 401K plan with employer matching, contributing to long-term financial security. As an equal opportunity employer, Planned Companies fosters an inclusive and diverse workplace, welcoming applicants from all backgrounds without discrimination based on race, gender, age, or any other legally protected status.

Working as a Concierge with Planned Companies in Santa Clara offers an enriching career opportunity to be part of a company that values excellent service, community engagement, and employee growth. If you thrive in a dynamic, customer-focused setting and aspire to deliver outstanding tenant experiences, this role is an ideal fit for your skills and ambitions.