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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $19.75
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Work Schedule

Standard Hours
Day Shifts
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Benefits

DailyPay
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
wellness tools
Referral bonuses
401k plan
Healthcare concierge
Leadership development
Tuition Reimbursement
Employee Discounts

Job Description

White Lodging is a prominent hospitality company known for developing and operating a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the most desirable cities to live in the United States. With a strong commitment to exceptional service and quality experiences, White Lodging creates unique environments that allow both guests and employees to thrive. The company’s approach emphasizes how making people feel valued and welcome is at the heart of hospitality, ensuring that every interaction is meaningful and memorable. JW Marriott Austin, one of White Lodging’s signature properties, upholds this tradition of excellence by delivering... Show More

Job Requirements

  • Ability to stand and walk for long periods
  • Ability to lift at least 10 pounds regularly
  • Excellent communication skills
  • Outgoing and social personality
  • Problem-solving ability
  • Pass a background check
  • Legally authorized to work in the United States

Job Qualifications

  • Outgoing and social personality
  • Excellent communication and listening skills
  • Passion for service with a positive, can-do attitude and team-player mindset
  • Talent for problem-solving and adaptability to different situations
  • Ability to stand and walk for long periods
  • Ability to lift at least 10 pounds regularly

Job Duties

  • Provide the highest quality of service to guests, anticipating and exceeding their expectations
  • Assist guests with special requests including reservations, hotel information, and arranging transportation
  • Develop thorough knowledge of hotel services, local area, and travel options
  • Accurately answer guest questions and provide recommendations
  • Help resolve guest complaints or concerns
  • Assist guests with food and beverage needs in the concierge lounge and maintain cleanliness
  • Develop and maintain positive working relationships
  • Maintain a neat and professional personal appearance
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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