Concierge

Summit Point, a Sonida Senior Living community located in Macedonia, OH, is a premier retirement community dedicated to providing exceptional care and support to seniors through its independent living, assisted living, and memory care services. Known for its warm, welcoming atmosphere and commitment to enhancing the quality of life for its residents, Summit Point integrates cutting-edge technology and compassionate staff to ensure a superior living experience for seniors and a rewarding work environment for employees. The community uses advanced systems such as AI video technology for fall detection, automated electronic health records for efficient care management, and advanced data analytics tools to streamline service delivery, making it a leading facility in senior living services.

The role of Receptionist at Summit Point is vital to maintaining the smooth operation and warm community presence the establishment is known for. This position requires someone who enjoys providing exceptional customer service and care, particularly to senior residents. Receptionists at Summit Point are the first point of contact for visitors and callers, playing a key role in shaping the community's positive image and responding promptly to inquiries and concerns. The position offers flexible scheduling options to accommodate various needs and includes a comprehensive benefits package. The benefits include competitive wages, health and dental insurance, a 401k plan with company match, paid time off from day one, employee assistance programs, and support for educational opportunities, among others.

Receptionists will use Summit Point's innovative technology to enhance their effectiveness, including Safely You AI video technology to prevent falls, automated care assessments that reduce busy work, and systems designed to improve response times and data management. This technology integration not only supports residents' safety and wellbeing but also assists Receptionists in performing their duties efficiently. The role involves answering and directing incoming calls, providing accurate community information to those who inquire, greeting and guiding visitors, managing mail and express delivery services, and resolving customer questions and concerns with professionalism and empathy.

Working at Summit Point offers more than just a job; it provides an opportunity to be part of a dedicated team that values responsibility, dependability, and a compassionate approach to senior care. This position is ideal for individuals who appreciate the importance of being a dependable team member and who take pride in delivering outstanding service to a valued population. Summit Point is an equal opportunity employer dedicated to inclusive hiring practices and requires all applicants to be aware of their rights under federal employment laws.