Concierge

Aegis Living Mercer Island is a distinguished facility specializing in retirement, assisted living, and memory care, committed to providing the highest standards in senior lifestyle. The establishment emphasizes health, quality of life, well-being, and community among its residents, fostering an environment of comfort and support. It is part of Aegis Living, a nationally recognized leader in the senior living industry, known for its dedication to enhancing the lives of older adults through compassionate care and innovative programs. The Mercer Island location upholds these values by offering personalized services in a welcoming and secure setting.

The company is currently hiring for a part-time Concierge position scheduled for weekends, primarily Saturdays and Sundays. This role is pivotal in providing exceptional customer service to residents, their families, guests, and coworkers. With a competitive hourly wage ranging from $21.00 to $22.00, this position offers not only a rewarding career path but also various benefits such as flexible schedules, defined growth opportunities, paid time off components including vacation, sick pay, and appreciation days, along with medical, dental, and vision coverage, and a 401K plan.

As a Concierge at Aegis Living Mercer Island, the individual will act as the welcoming face of the community. Responsibilities include greeting and directing visitors, residents, families, and employees efficiently, handling the front desk with professionalism, answering phone calls, and coordinating key appointments and outings in collaboration with care and nursing staff. The role also involves supporting essential operations of the Marketing Department and the Office Manager, which requires familiarity with the community layout and staff roles. The ideal candidate will demonstrate a compassionate, positive attitude, high emotional intelligence, and the ability to remain calm under pressure. They should have prior experience preferably in receptionist, concierge, or supervisory roles, exhibit sensitivity to resident needs, and strive to exceed expectations in every interaction. This role also requires the candidate to be willing to complete a 2-step tuberculosis test as part of the onboarding process.

This position offers a meaningful opportunity to be part of a dedicated team that supports older adults in living fulfilling, active lives within a community that feels like home. Prospective applicants are encouraged to apply online or visit the Mercer Island location at 7445 SE 24th St, Mercer Island, WA 98040 to learn more and begin their journey with Aegis Living. This role promises a balanced work schedule, professional growth, and comprehensive benefits, making it an excellent choice for individuals passionate about senior care and customer service.