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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $13.50 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Employee Discounts
Job Description
This job opening is for a Concierge position at a senior living community dedicated to providing an elevated way of life for seniors where comfort, connection, and joy thrive. The community emphasizes a warm, welcoming atmosphere and strives to be a place where residents, their families, and visitors feel valued and cared for. As a senior living establishment, the organization focuses not only on offering housing but also on enriching the lives of its residents through meaningful interactions, well-organized events, and attentive service. The environment aims to be both professional and compassionate, supporting residents' needs in various aspects including social,... Show More
Job Requirements
- High school diploma or equivalent
- able to read, write, and understand English
- able to follow instructions
- able to remain calm in emergency situations
- professional interaction with various stakeholders
- knowledge of administrative practices
- experience with Microsoft software
- patience and a cheerful attitude
- ability to walk and stand continuously
- able to work indoors and outdoors
- infrequent sitting
- able to lift, carry, and push up to 25 pounds frequently
- able to climb stairs frequently
- able to bend, squat, and twist frequently
- able to reach frequently
- good vision with or without corrective lenses
- able to hear audible alarms and telephone sounds
- strong command of English for reading, writing, and interpreting information
Job Qualifications
- High school diploma or equivalent preferred
- able to read, write, and understand English
- able to follow written or oral instructions
- able to make independent decisions and remain calm in emergencies
- professional demeanor with personnel, residents, family, visitors, and the public
- knowledgeable of administrative practices and processes
- experience using computer software including Microsoft programs
- patience, professionalism, cheerful disposition, and enthusiasm
- ability to handle interactions with residents, staff, and visitors of varying maturity levels
Job Duties
- Greet visitors seeking information about the property
- respond to needs of people in the building
- direct visitors to appropriate office or resident apartment
- assist residents, family members, and guests with general requests
- arrange tours of the property for visitors
- answer telephones and record information
- display knowledge of services, programs, and property information
- manage mail processing including sorting and distributing property mail
- maintain reception area neatness and ensure current property literature is available
- keep lobby refreshments fresh and accessible
- perform clerical duties as directed
- assist in dining room serving resident meals as requested
- support marketing efforts through positive interaction during tours and phone contacts
- communicate changes in resident condition to supervisors
- maintain a safe work environment
- encourage teamwork with co-workers
- support a positive and professional image through actions and dress
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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