Concierge

Clearwater Newport Beach is a premier luxury senior living community located in Newport Beach, California. Known for its commitment to creating a supportive and vibrant environment for seniors, Clearwater Newport Beach stands out as an exceptional residence that prioritizes both comfort and care. The community thrives on delivering top-quality services and amenities that enhance the lives of its residents, making every day engaging, safe, and fulfilling. As part of Clearwater Living, the community embraces a culture centered around people-first values and consistently offers dynamic, fast-paced environments where associates can grow and excel in their careers. Associates at Clearwater Living communities enjoy excellent benefits including competitive pay, 401(k) contributions, paid vacation and sick leave, and numerous opportunities for professional development within a supportive, service-oriented atmosphere.

The Concierge role at Clearwater Newport Beach is a vital position that serves as the first point of contact for residents, visitors, and staff. This position is more than just a greeting role; it embodies customer service excellence by setting a warm and welcoming tone for anyone entering the community. The Concierge team is responsible for handling front desk duties that include greeting visitors, answering and transferring phone calls, managing message delivery, and performing various administrative tasks that support multiple departments within the community. This role also plays a critical role in community safety by monitoring visitors, reporting suspicious activity, and serving as a key contact during emergencies. The working hours for this role are from 2:00 pm to 10:00 pm, with a competitive pay rate ranging between $19.00 and $20.00 per hour.

This position requires a professional demeanor and attention to detail to ensure that common areas such as the front entrance, lobby, and reception remain clean and organized at all times, thereby presenting a positive first impression of the community. The Concierge must welcome all individuals with a standing greeting and offer assistance as needed, ensuring that everyone who enters feels valued and respected. Other responsibilities include sorting and distributing mail, managing meal attendance tracking to assist staff in providing room service when needed, maintaining the lost and found system, ordering administrative supplies, and supporting the Executive Director and other departments with clerical duties.

To succeed in this role, clear communication and teamwork are critical. The Concierge must uphold Clearwater Living's standards and policies to guarantee safe and efficient operations while representing the organization’s core values through daily actions. Appearance and professionalism are emphasized, requiring proper uniform and name tag use at all times. Overall, this position offers an exciting opportunity for individuals passionate about delivering exceptional customer service within a senior living community, contributing to a culture where service to seniors is always a joyful and meaningful priority.