Concierge

Auberge du Soleil is the flagship location of the esteemed Auberge Collection, a portfolio of extraordinary hotels, resorts, residences, and private clubs known for their crafted approach to luxury. Nestled in the picturesque Napa Valley hillside, this establishment epitomizes grace, elegance, and top-tier hospitality. As a member of Relais & Chateaux, Auberge du Soleil aligns with an international association renowned for its commitment to the highest culinary standards and the authentic French "joie de vivre." Founded in France and headquartered in Paris, this elite network spans over 500 independent hotels and restaurants across 60 countries, ensuring that every guest experience is marked by excellence and sophistication. Auberge du Soleil prides itself on delivering attentive yet unobtrusive service, where every employee plays a vital role in crafting an unforgettable stay for each guest. Employees enjoy not only the breathtaking views and serene environment of Napa Valley but also competitive pay, comprehensive benefits, and a vibrant, challenging work atmosphere that fosters growth and teamwork.

We are currently seeking a knowledgeable and enthusiastic Concierge to join our dedicated team at Auberge du Soleil. This role is pivotal in enhancing the guest experience by addressing inquiries, making reservations, and providing insightful recommendations that enrich each guest's visit. The Concierge must possess excellent communication skills, a strong attention to detail, and a genuine passion for hospitality. The position requires greeting guests upon arrival, sharing information about the hotel's amenities and services, and assisting with restaurant reservations, transportation arrangements, and local attractions. Additionally, the Concierge offers personalized advice on dining, shopping, and entertainment options, promptly addresses and resolves any guest issues or concerns, and maintains an organized concierge desk and lobby area. This role also involves collaborating closely with other hotel departments to ensure seamless service and guest satisfaction. The wage range for this position is $24.00 to $26.00 per hour, reflecting the specialized skills and responsibilities involved. Working at Auberge du Soleil means being part of a dynamic team united by a commitment to delivering exceptional service in a luxurious setting. If you have a passion for creating memorable experiences and thrive in a fast-paced, guest-focused environment, this role offers a rewarding opportunity to grow and excel within the hospitality industry.