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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $29.15
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Vacation leave
sick leave
Pet insurance
Job Description
HEI Hotels and Resorts is a distinguished hospitality company renowned for its exceptional commitment to both guests and associates. With a strong portfolio of premier hotels and resorts, HEI places a high value on its people, recognizing that their dedication and performance are the core reasons for the company’s success. HEI is proud to introduce a new addition to its expanding portfolio, the prestigious JW Marriott Anaheim. This AAA Four Diamond resort offers a luxurious guest experience located less than a mile from world-famous destinations such as Disneyland and the Anaheim Convention Center. Stylishly blending comfort, convenience, and top-tier amenities,... Show More
Job Requirements
- High school diploma or equivalent
- One year experience in public contact or guest service role
- Availability to work flexible schedule including evenings and weekends
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in English
Job Qualifications
- One year experience in a public contact position
- Hotel experience preferred
- Must be available to work a flexible schedule including evenings and weekends
- Ability to establish and maintain effective working relationships with guests and associates
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
Job Duties
- Communicate and assist guests with visit planning including reservations for dining, entertainment, sports events, recreation, tours, health and beauty, childcare, transportation, cultural activities, shopping, decor packages, amenity delivery, and other services
- Provide directions to hotel facilities or events
- Coordinate special guest activities such as daily welcome drink and family activities
- Notify and assist guests of receipt of mail, messages, and packages
- Maintain current information and materials regarding hotel, services, and attractions
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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