Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.33 - $29.78
Work Schedule
Standard Hours
Benefits
full benefits package
Generous Paid Time Off
401(k) with Company Match
growth and advancement opportunities
lucrative referral bonus program
incredible associate rental discount
Job Description
Brookfield Properties is a leading real estate service company renowned for its commitment to providing high-quality residential living experiences across diverse properties. With a vast portfolio catering to various stages of life, Brookfield Properties prioritizes exceptional service, quality, and resident support. Their approach is tailored to meet the unique needs of each community, ensuring that all residents experience comfort, security, and a vibrant living environment. Operating within Eagle + West at 1 Eagle Street, the company thrives on fostering a dynamic, inclusive neighborhood atmosphere that enhances the day-to-day lifestyles of its residents. Brookfield Properties is dedicated to excellence and values associates who are passionate about elevating the residential living experience. This job opportunity is full-time and offers a competitive hourly wage ranging from $22.33 to $29.78, complemented by a supplemental benefits wage to further support employee well-being.
The role being offered is a Concierge position focused on delivering outstanding service to both property residents and their visitors. The Concierge acts as the welcoming face of the building, managing the entrance and monitoring traffic flow to ensure security and a friendly atmosphere. This position requires delivering high-level customer service by greeting residents warmly, handling service requests, and managing inquiries related to local events and amenities. The Concierge is responsible for maintaining up-to-date information about city events and services and helping residents make reservations for dining, theater, and local recreational activities. Additionally, this role involves coordinating with service contractors to ensure maintenance issues are resolved promptly and assisting residents with their packages. The Concierge will also organize social and recreational programs such as movies and game nights to enhance community engagement and foster a lively atmosphere for all residents. This position demands excellent interpersonal skills, adaptability, and a proactive approach to problem-solving, making it ideal for individuals with experience in hospitality or customer service. Overall, this role is vital in promoting a positive residential experience and maintaining the exemplary standards that Brookfield Properties upholds across its communities.
The role being offered is a Concierge position focused on delivering outstanding service to both property residents and their visitors. The Concierge acts as the welcoming face of the building, managing the entrance and monitoring traffic flow to ensure security and a friendly atmosphere. This position requires delivering high-level customer service by greeting residents warmly, handling service requests, and managing inquiries related to local events and amenities. The Concierge is responsible for maintaining up-to-date information about city events and services and helping residents make reservations for dining, theater, and local recreational activities. Additionally, this role involves coordinating with service contractors to ensure maintenance issues are resolved promptly and assisting residents with their packages. The Concierge will also organize social and recreational programs such as movies and game nights to enhance community engagement and foster a lively atmosphere for all residents. This position demands excellent interpersonal skills, adaptability, and a proactive approach to problem-solving, making it ideal for individuals with experience in hospitality or customer service. Overall, this role is vital in promoting a positive residential experience and maintaining the exemplary standards that Brookfield Properties upholds across its communities.
Job Requirements
- high school diploma or ged
- associate degree in concierge or hospitality customer service preferred
- 1-2 years of required experience concierge or hospitality
- may require valid driver’s license depending on needs of property
- required skills for this position include customer service, adaptable, initiative, and microsoft office
Job Qualifications
- high school diploma or ged
- associate degree in concierge or hospitality customer service preferred
- 1-2 years of experience in concierge or hospitality
- proficient in microsoft office
- strong customer service, adaptable and initiative skills
Job Duties
- provides service to property residents and visitors
- manages the entrance of the buildings and monitors the traffic into the buildings
- provides a warm greeting to all residents and guests
- maintains knowledge and provides information to residents regarding available services and upcoming events in the city
- establishes and maintains ongoing contact with sources of information
- makes dinner, theater and local recreation reservations for residents
- prepares service requests
- works closely with service contractors to ensure jobs are handled appropriately
- communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates
- greets residents and visitors
- keeps lobby bulletin board up to date with information of interest to residents
- plans and implements social and recreational programs for property residents such as movies, game nights and other social events
- assist residents with packages
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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