Concierge

Brooklyn, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $22.33 - $29.78

Work Schedule

Standard Hours

Benefits

full benefits package

Generous Paid Time Off

401(k) with Company Match

growth and advancement opportunities

lucrative referral bonus program

incredible associate rental discount

Job Description

Brookfield Properties is a leading real estate service company renowned for its commitment to providing high-quality residential living experiences across diverse properties. With a vast portfolio catering to various stages of life, Brookfield Properties prioritizes exceptional service, quality, and resident support. Their approach is tailored to meet the unique needs of each community, ensuring that all residents experience comfort, security, and a vibrant living environment. Operating within Eagle + West at 1 Eagle Street, the company thrives on fostering a dynamic, inclusive neighborhood atmosphere that enhances the day-to-day lifestyles of its residents. Brookfield Properties is dedicated to excellence and values... Show More

Job Requirements

high school diploma or ged
associate degree in concierge or hospitality customer service preferred
1-2 years of required experience concierge or hospitality
may require valid driver’s license depending on needs of property
required skills for this position include customer service, adaptable, initiative, and microsoft office

Job Qualifications

high school diploma or ged
associate degree in concierge or hospitality customer service preferred
1-2 years of experience in concierge or hospitality
proficient in microsoft office
strong customer service, adaptable and initiative skills

Job Duties

provides service to property residents and visitors
manages the entrance of the buildings and monitors the traffic into the buildings
provides a warm greeting to all residents and guests
maintains knowledge and provides information to residents regarding available services and upcoming events in the city
establishes and maintains ongoing contact with sources of information
makes dinner, theater and local recreation reservations for residents
prepares service requests
works closely with service contractors to ensure jobs are handled appropriately
communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates
greets residents and visitors
keeps lobby bulletin board up to date with information of interest to residents
plans and implements social and recreational programs for property residents such as movies, game nights and other social events
assist residents with packages

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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