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Concessions Supervisor - The Mann Center

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Certification assistance
team environment

Job Description

Legends Global Hospitality is a renowned leader in the venue hospitality industry, specializing in delivering exceptional food and beverage experiences at sports, entertainment, and cultural venues around the world. The company partners with venues to provide top-tier concessions and guest services that enhance the overall event day experience for fans and attendees. With a strong emphasis on operational excellence, customer service, and employee development, Legends Global Hospitality fosters an environment where innovation and quality go hand-in-hand to meet the dynamic demands of large-scale events and diverse crowds.

The role of the Concessions Supervisor at Legends is crucial in the seaml... Show More

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • ability to work all venue events and maintain a flexible schedule to meet service demand levels including extended hours days nights weekends and holidays
  • ability to work in an open aired environment during all climate conditions
  • must be punctual and dependable
  • must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards
  • must have sufficient mobility to perform assigned production tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • ability to lift and transport items weighing 10-30 pounds occasionally 50 pounds
  • must meet state and local requirements for alcoholic beverage services

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • must be able to read, speak and write English in order to communicate with staff and guests
  • ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays
  • ability to work in an open aired environment during all climate conditions
  • must be punctual and dependable
  • must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards
  • must have sufficient mobility to perform assigned production tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
  • basic knowledge of food and beverage preparations, service standards, guest relations and etiquette preferred
  • ability to effectively listen and take direction from management
  • ability to work under pressure and multitask in a fast-paced, team-oriented setting
  • must meet state and local requirements for alcoholic beverage services

Job Duties

  • Closely follows and fully completes opening and closing checklists provided by management
  • possesses extensive knowledge of Legends' food and beverage program
  • assists in the training and management of event day staff to assure compliance with company service and sanitation standards
  • develop and enforce standards for service, sanitation, and product and food quality
  • supervises and works closely with all concessions staff to ensure that product is properly set and displayed prior to the start of each event
  • assists in coordinating the movement, delivery and pick-ups of necessary equipment and product to and from all concession stands before, during and after events
  • ensures proper menu items, as well as pricing, are up for display for each event
  • conduct physical audit of inventory and product at concession stands, research and perform reconciliations as needed
  • alerts management and the warehouse supervisor of low inventory on any items
  • records and delivers the correct amounts of inventory for proper dispersal, ensuring to have ordered the correct amounts of supplies to maintain proper par levels for each location assigned
  • makes sure all concessions inventory is always organized, locked up and secured
  • assists with month end inventory counts and organization
  • develops the ability to use the FOH POS system and BOH inventory systems including training and problem solving
  • shows flexibility by rotating to other service locations when necessary

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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