Concessions Manager - Frost Bank Center, Toyota Field, and Freeman Coliseum

Aramark is a global leader in food and facilities management services, proudly serving millions of guests daily across 15 countries. With a mission rooted in service and a commitment to creating positive impacts for their employees, partners, communities, and the planet, Aramark offers employees an inclusive and empowering workplace. The company embraces equal employment opportunity and fosters a culture of respect, diversity, and growth. Working at Aramark means joining a purpose-driven team dedicated to excellence, innovation, and professional development. Whether you seek a new challenge, a sense of belonging, or opportunities for advancement, Aramark supports your journey towards reaching your full potential.

The Concessions Manager position at Aramark is a vital management role focused on developing and implementing dining solutions that cater to customer preferences and enhance their dining experience. This role oversees all dining operations where customers order prepared foods from menus, ensuring smooth, efficient, and high-quality service delivery. As a leader, the Concessions Manager employs Aramark's coaching model to engage and develop team members, promoting peak performance and professional growth. Key responsibilities include leading daily briefings, recognizing and rewarding employees, maintaining safety and sanitation standards, and managing client relationships through clear communication about operational progress and client needs.

Financial management is a critical aspect of this role, requiring the Concessions Manager to maintain and complete profit and loss statements, meet financial targets, and utilize Aramark systems and processes to analyze metrics and improve margins. The manager must also drive productivity by implementing operational excellence fundamentals, managing costs, and ensuring compliance with food and labor initiatives. This leadership role demands close supervision of the team regarding production quality and operational controls to deliver value and maintain profit management.

Additionally, the Concessions Manager ensures a safe and healthy environment for clients, customers, and employees by adhering to all relevant policies, health and safety regulations, wage and hour laws, and company rules. They coordinate food service activities to deliver finished products that meet customer expectations and maintain a positive business environment.

By joining Aramark as a Concessions Manager, individuals become part of a company that values development, adaptability, and the willingness to take on evolving job duties to meet commitments. This role offers a meaningful opportunity to influence customer satisfaction, lead a dynamic team, and contribute to the success and reputation of a leading global organization in the food service industry.