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Concessions Manager - Boston University Athletics

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,762.59 - $75,784.56
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Work Schedule

Weekend Shifts

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Rooted in service and united by a shared purpose, Aramark strives to create positive impacts for employees, partners, communities, and the planet. The company is committed to fostering an inclusive and equitable work environment that embraces diversity and provides equal opportunity for all, ensuring that every employee feels valued and empowered. Aramark's mission extends beyond traditional business objectives by focusing on supporting the health, well-being, and professional growth of its workforce, while also delivering exceptional services to clients... Show More

Job Requirements

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role in hospitality or food service industry
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain effective working relationships with other departments
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods
  • Must be able to work evenings, weekends and holidays

Job Qualifications

  • At least 1 year of experience
  • At least 1 year of experience in a management role in hospitality or food service industry
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to ensure a unified food service experience for all customers
  • Ability to lift, carry, push, and pull up to 50 lb
  • Ability to stand for extended periods
  • Ability to work an event-based schedule including evenings, weekends and holidays

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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