Complex Sales Manager - Hilton Orlando Lake Buena Vista & Buena Vista Palace Complex

Hilton is a premier global hospitality company known for its commitment to exceptional guest experiences and its award-winning workplace culture. As a leader in the hotel industry, Hilton operates a wide portfolio of world-class brands, welcoming billions of guests worldwide. The company’s foundational vision is to fill the earth with the light and warmth of hospitality, a mission that continues to inspire and drive every aspect of its business today. Hilton values integrity, leadership, teamwork, ownership, and a sense of urgency, which are not only reflected in how it serves guests but also in how it supports its Team Members. Known for its vibrant and inclusive work environment, Hilton has been repeatedly recognized on the World's Best Workplaces list by Great Place to Work and Fortune, signaling its commitment to fostering a supportive and innovative culture. This is a place where careers flourish, and employees grow, with a firm focus on both personal and professional development.

The role of Complex Sales Manager at Hilton is pivotal in driving the company’s group sales initiatives. This position involves more than just selling rooms; it is about creating memorable experiences and building lasting relationships with clients to ensure profitability and client satisfaction. The Complex Sales Manager is responsible for generating and converting new business through proactive outreach, researching market opportunities, and maintaining a robust sales pipeline. They serve as the primary liaison for key market segments, nurturing existing client accounts while expanding the business portfolio. This role requires a strategic thinker who can analyze market trends, develop targeted sales strategies, and actively participate in the end-to-end sales process. This includes preparing tailored proposals, conducting site visits, negotiating contracts, and coordinating booking details across various departments. The Complex Sales Manager also plays a crucial role in team development, providing leadership and coaching to enhance team performance and foster a positive work environment. Hilton’s commitment to its Team Members extends into comprehensive benefits such as discounted travel, employee stock purchase programs, paid parental leave, personalized caregiving support, mental health resources, generous paid time off, and health and welfare benefits. This role offers a dynamic and rewarding career path for professionals passionate about hospitality, client engagement, and sales excellence within one of the most respected names in the industry.