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Community Outreach Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $80,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
flexible schedule
Professional Development
Employee Discounts

Job Description

Greenlight Networks is a leading ultra-high-speed broadband service provider dedicated to delivering exceptional Internet experiences to residential and small business customers. Founded in 2011, Greenlight Networks specializes in building, owning, and operating a cutting-edge fiber-optic network that offers exceptionally fast and reliable Internet connections. The company is a prominent player in the telecommunications industry, focusing on providing Internet speeds up to 8 Gigabits per second through its extensive fiber network. With availability reaching over 225,000 homes and nearly 10,000 small businesses across various regions such as Albany, Binghamton, Buffalo, Rochester, and the Hudson Valley region of New York, Greenlight Networks is actively expanding its footprint into Northeast and South-Central Pennsylvania as well as the City of Baltimore. The company’s mission is to connect communities by delivering the best Internet service and empowering customers to work, play, and live without limits.

Greenlight Networks is currently seeking a full-time Community Outreach Coordinator to join their dynamic marketing team in Rochester. This role is integral to Greenlight's mission, serving as the public face of the company within the local community. The Community Outreach Coordinator will be responsible for fostering strong relationships with community organizations, municipal leaders, and other stakeholders to increase brand awareness and promote Greenlight’s service offerings. This person will be an energetic, articulate, and strategic professional who thrives in engaging with diverse audiences, building lasting grassroots connections, and communicating the benefits of ultrafast fiber internet. The role demands keen interpersonal skills, social media savvy, event planning expertise, and a passionate commitment to community involvement.

Key responsibilities include planning and hosting community events such as neighborhood open houses, educational webinars, and pop-up activations that drive customer acquisition. The Coordinator will represent the brand at town halls, homeowner association meetings, and local networking gatherings, acting as an influential spokesman and brand advocate. Collaborating closely with the marketing team, this role will help shape and implement region-specific digital strategies to enhance online engagement and service sign-ups. Additionally, this position involves monitoring community sentiment and feedback, identifying grassroots marketing opportunities like local partnerships and sponsorships, and executing tactical efforts such as door-to-door outreach and distribution of promotional materials.

The ideal candidate is a confident public speaker, a skilled networker, and an enthusiastic promoter of Greenlight’s vision. They will excel in managing multiple projects and deadlines in a fast-paced environment, utilizing digital tools like Canva, HubSpot, and social media platforms effectively. Willingness to work flexible hours, including evenings and weekends, and the ability to work independently in the field are essential. The salary range for this position is between $70,000 and $80,000, commensurate with experience and qualifications. Greenlight Networks offers comprehensive benefits including health, welfare, and retirement plans. This is a unique opportunity to contribute to the growth of a forward-thinking, community-focused broadband company dedicated to expanding access to lightning-fast Internet services.

Job Requirements

  • Bachelor's degree in marketing, communications, public relations, or a related field preferred
  • 2+ years of relevant experience in community engagement, event coordination, or grassroots marketing preferred
  • Ability to lift and transport event materials up to 50 lbs and stand for extended periods
  • Valid driver's license and insured personal vehicle required
  • Willingness to work flexible, non-traditional hours including evenings and weekends
  • Comfortable working independently in the field while staying aligned with internal team goals

Job Qualifications

  • Bachelor's degree in marketing, communications, public relations, or a related field preferred
  • 2+ years of relevant experience in community engagement, event coordination, or grassroots marketing preferred
  • Skilled in public speaking and presenting information to diverse audiences
  • Strong organizational skills with ability to multitask and meet deadlines
  • Proficiency with tools such as Canva, HubSpot, Microsoft Office Suite, and social media platforms including Facebook, Instagram, Nextdoor
  • Experience with emerging social media platforms
  • Entrepreneurial spirit with results-driven and proactive mindset
  • Effective communication and relationship-building skills

Job Duties

  • Build, manage, and strengthen relationships with community organizations, municipal leaders, and local stakeholders to promote Greenlight Networks
  • Plan, coordinate, and host community events that drive brand awareness and customer acquisition including neighborhood open houses, educational webinars, pop-up events, and community sponsorship activations
  • Represent Greenlight Networks at community meetings, local events, town halls, homeowner association meetings, and networking functions to generate interest and support for our services
  • Develop and work collaboratively with the marketing team to execute region-specific social media strategies that increase engagement, drive sign-ups and service orders, and highlight our community involvement
  • Serve as a confident public speaker and brand advocate at both in-person and virtual events
  • Identify local marketing opportunities including grassroots campaigns, partnerships, and sponsorships that align with our goals
  • Collaborate with the marketing and business development teams to ensure consistent messaging and brand positioning
  • Monitor community sentiment, feedback and engagement, reporting insights that can enhance our outreach strategies
  • Execute tactical marketing efforts such as door-to-door engagement, distribution of promotional materials, and localized email or digital campaigns
  • Work with internal teams to develop, implement and execute go-to-market campaigns to increase customer base

Job Criteria

Experience

Mid Level (3-7 years)


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