Travel + Leisure Co. logo

Community Marketing Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $25.25
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program

Job Description

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, known for its dynamic and expanding portfolio that includes renowned resort, travel club, and lifestyle travel brands. Headquartered in Clearwater Beach, Florida, this hospitality giant aims to put the world on vacation by providing exceptional vacation experiences to millions of travelers worldwide. The company thrives on innovation, growth, and a commitment to excellence, which creates a vibrant and engaging environment for its associates. Employees at Travel + Leisure Co. enjoy a culture that values learning, inspiration, and delivering memorable vacation experiences. This inclusive environment encourages collaboration, fun, and continuous professional development within a supportive team framework.

The Community Marketing Agent at Travel + Leisure Co. plays a crucial role as a front-line brand ambassador for Wyndham Destinations, a leading brand within the company’s portfolio. Located at 100 Coronado Drive, Clearwater Beach, Florida, this full-time position involves direct interaction with the public at popular local venues like malls, theme parks, trade shows, festivals, and conferences. The primary mission of the role is to engage prospective customers in face-to-face conversations, presenting the vacation club experience and inviting them to attend award-winning vacation ownership presentations. This sales-oriented position requires a blend of professionalism, enthusiasm, and effective communication skills to attract and qualify prospective customers.

In this position, the Community Marketing Agent is responsible for greeting visitors warmly, presenting promotional information, and incentivizing attendance at sales preview tours. Agents must demonstrate a positive and professional demeanor at all times, aligning with company policies and compliance standards. The role involves screening potential customers based on company guidelines, making sales-tour reservations, and collecting necessary deposits. Continuous learning is an integral part of this position. The agent is expected to attend scheduled training sessions and department meetings to stay current with marketing strategies, product information, and industry trends. Regular performance goal setting and review are also essential to maintain and exceed production standards.

Notably, this role does not require travel outside the home site area, allowing agents to focus on high-impact local marketing activities. While previous sales or marketing experience is preferred, it is not mandatory, making this a promising opportunity for individuals seeking to develop skills in customer engagement, sales, and brand representation in the travel and leisure industry. The job offers a pathway to grow within a reputable global company that values diversity, support, and career development.

Travel + Leisure Co. emphasizes a strong commitment to the well-being of its associates, offering comprehensive health and welfare benefits to those working 30 or more hours per week. Benefits include medical, dental, and vision coverage, flexible spending accounts, life and accident insurance, disability benefits, paid time off, parental leave, holidays, and additional perks such as paid volunteer days, 401(k) with employer match, legal and identity theft protection, income protection, wellness programs, and employee assistance plans. This extensive package reflects the company’s dedication to supporting its employees both professionally and personally, cultivating a healthy and motivated workforce.

Overall, the Community Marketing Agent role at Travel + Leisure Co. is designed for individuals who enjoy engaging with people, have a passion for travel and hospitality, and are motivated to drive business growth through customer outreach and event participation. Candidates will find a rewarding work environment where their efforts contribute directly to helping travelers create cherished memories and where their career can flourish alongside a global leader in travel and vacation ownership.

Job Requirements

  • High school diploma or equivalent
  • Sales and/or marketing experience preferred
  • Clear and concise communication skills
  • Ability to work in a team environment
  • Proficient in MS Excel, MS Word, and general computer skills
  • Willingness to maintain production standards
  • Ability to attend scheduled training and meetings
  • Availability for full-time work

Job Qualifications

  • High school diploma or equivalent
  • Clear and concise written and verbal communication skills
  • Ability to work in a team environment
  • Proficient in MS Excel, MS Word, general computer skills, and smart devices
  • 1 to 3 years of sales and/or marketing experience preferred but not required

Job Duties

  • Serve as a positive and professional brand ambassador for Wyndham Destinations
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits
  • Attend all scheduled training sessions and department meetings
  • Keep current on marketing information and industry trends
  • Set and review performance goals weekly, monthly, and annually

Job Criteria

Experience

Mid Level (3-7 years)


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