Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Retirement Plan
Vision Insurance
On-site living discount
Job Description
Summit at 501 Apartments is a well-established residential community located in Apex, renowned for offering comfortable living spaces and exceptional resident services. Managed by Carlisle Residential Properties, a respected property management company, Summit at 501 Apartments prides itself on fostering a welcoming atmosphere and maintaining high standards of property upkeep. The community provides residents with quality amenities and a convenient location, making it a sought-after place to call home. Carlisle Residential Properties, as the employer, is an Equal Opportunity Employer committed to diversity and inclusion.
We are seeking a dedicated full-time Community Manager to lead and oversee all facets of community operations at Summit at 501 Apartments. This role is pivotal in ensuring that the community operates smoothly, meeting both resident expectations and financial goals. The Community Manager will be responsible for managing personnel functions including hiring, training, evaluating, and coaching on-site employees to build a high-performing team. Leasing activities and marketing efforts will also fall under the manager's purview, ensuring that vacant and upcoming apartments are leased efficiently and effectively.
In addition to people management and leasing, the Community Manager will supervise community maintenance efforts, ensuring that the property common areas, models, and vacant units are well-maintained and meet community standards. The role involves close collaboration with the Regional Manager to oversee timely financial reporting and budget management, including monitoring market conditions and controlling expenses. A significant aspect of this position includes managing renovation programs and fostering positive relationships with vendors and service providers.
This position requires a proactive and organized individual who can balance multiple responsibilities including rent collection, lease administration, resident engagement, and community event planning. Strong communication skills and a customer service orientation are essential to address resident inquiries via telephone and email effectively. The Community Manager also plays a key role in enforcing community policies, handling delinquencies, and ensuring compliance with relevant regulations.
This opportunity offers a structured work schedule of 8-hour shifts from Monday to Friday with occasional weekend hours as needed. The position demands a valid driver’s license and reliable transportation as on-site presence and mobility around the property are required. As a full-time role, it includes access to a comprehensive benefits package designed to support employee well-being and work-life balance.
We are seeking a dedicated full-time Community Manager to lead and oversee all facets of community operations at Summit at 501 Apartments. This role is pivotal in ensuring that the community operates smoothly, meeting both resident expectations and financial goals. The Community Manager will be responsible for managing personnel functions including hiring, training, evaluating, and coaching on-site employees to build a high-performing team. Leasing activities and marketing efforts will also fall under the manager's purview, ensuring that vacant and upcoming apartments are leased efficiently and effectively.
In addition to people management and leasing, the Community Manager will supervise community maintenance efforts, ensuring that the property common areas, models, and vacant units are well-maintained and meet community standards. The role involves close collaboration with the Regional Manager to oversee timely financial reporting and budget management, including monitoring market conditions and controlling expenses. A significant aspect of this position includes managing renovation programs and fostering positive relationships with vendors and service providers.
This position requires a proactive and organized individual who can balance multiple responsibilities including rent collection, lease administration, resident engagement, and community event planning. Strong communication skills and a customer service orientation are essential to address resident inquiries via telephone and email effectively. The Community Manager also plays a key role in enforcing community policies, handling delinquencies, and ensuring compliance with relevant regulations.
This opportunity offers a structured work schedule of 8-hour shifts from Monday to Friday with occasional weekend hours as needed. The position demands a valid driver’s license and reliable transportation as on-site presence and mobility around the property are required. As a full-time role, it includes access to a comprehensive benefits package designed to support employee well-being and work-life balance.
Job Requirements
- A high school diploma or equivalent
- A minimum of two years of residential management experience, property management, including supervisory responsibility
- Valid driver’s license and reliable transportation
- Must demonstrate ability to provide exceptional customer service
Job Qualifications
- A high school diploma or equivalent
- A minimum of two years of residential management experience, property management, including supervisory responsibility
- Yardi experience desired
- Strong understanding of financial reporting and budget process including reporting on financial statements, explaining variances in actuals to budget, preparing budgets, completing narratives related to property financial performance
- Excellent communication, organizational, and leadership skills
- Computer literacy and strong working knowledge of property management software and other necessary programs
- Valid driver's license and reliable transportation
- Ability to provide exceptional customer service
Job Duties
- Perform duties associated with a supervisory position such as hiring, training, evaluating, and providing performance feedback and coaching of all on-site employees
- Ensure completion of various daily, weekly, and monthly reports in a timely and accurate manner
- Oversee and participate in all aspects of leasing and marketing vacant and upcoming apartments
- Assist residents, answer the telephone and respond to emails
- Assist team with all necessary leasing tasks from the application workflows to finalizing and explaining lease paperwork
- Collect rent, file court papers as necessary, complete move out accounting and prepare accounts for collections as needed
- Inspect property common areas, models, and vacant units on a regular basis and complete community inspection reports as requested
- Ensure make ready apartments are ready for new residents
- Assist with organizing, planning, and participating in resident and community social events
- Process the payment of all invoices in a timely manner
- Assist in obtaining bids for services and capital projects and develop positive relationships with vendor partners
- Manage renovation program
- Additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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