Job Overview
Compensation
Salary
Range $80,000.00 - $90,000.00
Benefits
competitive compensation
Paid vacation
paid sick days
Paid holidays
floating holidays
Medical Coverage
dental coverage
vision coverage
Disability Coverage
Apartment discount program
Recognition and service awards program
Educational Assistance Program
Employee assistance program
401K Plan with employer match
Job Description
Carter-Haston is a prominent property management company known for its commitment to creating and maintaining exceptional residential communities. With a strong emphasis on culture and a people-first philosophy, Carter-Haston has established itself as a leader in the real estate management industry. The company thrives on its core values, which foster positive relationships within its teams, residents, and the communities it serves. With a comprehensive approach to property management, Carter-Haston ensures that the environments it oversees are not only maintained to the highest standards but also provide residents with comfortable, safe, and appealing homes.
Carter-Haston's employment philosophy emphasizes a culture of caring, guided by their management principles encapsulated in the 5 Basics and 5 Ps. These principles focus on community appearance, intentional presentation, exceptional homes, prompt attention, and resident satisfaction—ensuring that every aspect of the community is managed with excellence. The 5 Ps—personality, purpose, passion, preparation, and participation—highlight the company's dedication to fostering a motivated, prepared, and engaged workforce that delivers quality service.
The Property Manager role at Carter-Haston is essential in upholding these standards. This position is responsible for the day-to-day operations of assigned residential communities, ensuring financial and operational goals are met while leading and supervising property staff. The role demands strategic planning capabilities, particularly in developing and managing budgets, as well as a strong ability to motivate and lead onsite teams. The Property Manager is accountable for the financial health of the community, including rent collection, delinquency management, and financial reporting. Additionally, the manager will analyze market trends, participate in property inspections, and implement marketing strategies to enhance community visibility and appeal.
Customer service is a priority in this role, with a focus on resident satisfaction and retention achieved by following industry standards and company policies. The successful candidate will also have the opportunity to collaborate with the marketing team on social media campaigns to promote community engagement. Carter-Haston values leadership, integrity, and a collaborative approach, making this an excellent opportunity for property management professionals looking to grow their careers in a supportive and dynamic environment. The company provides a drug-free workplace and complies with ADA regulations, fostering an inclusive and safe workplace for all employees.
Carter-Haston's employment philosophy emphasizes a culture of caring, guided by their management principles encapsulated in the 5 Basics and 5 Ps. These principles focus on community appearance, intentional presentation, exceptional homes, prompt attention, and resident satisfaction—ensuring that every aspect of the community is managed with excellence. The 5 Ps—personality, purpose, passion, preparation, and participation—highlight the company's dedication to fostering a motivated, prepared, and engaged workforce that delivers quality service.
The Property Manager role at Carter-Haston is essential in upholding these standards. This position is responsible for the day-to-day operations of assigned residential communities, ensuring financial and operational goals are met while leading and supervising property staff. The role demands strategic planning capabilities, particularly in developing and managing budgets, as well as a strong ability to motivate and lead onsite teams. The Property Manager is accountable for the financial health of the community, including rent collection, delinquency management, and financial reporting. Additionally, the manager will analyze market trends, participate in property inspections, and implement marketing strategies to enhance community visibility and appeal.
Customer service is a priority in this role, with a focus on resident satisfaction and retention achieved by following industry standards and company policies. The successful candidate will also have the opportunity to collaborate with the marketing team on social media campaigns to promote community engagement. Carter-Haston values leadership, integrity, and a collaborative approach, making this an excellent opportunity for property management professionals looking to grow their careers in a supportive and dynamic environment. The company provides a drug-free workplace and complies with ADA regulations, fostering an inclusive and safe workplace for all employees.
Job Requirements
- High school diploma or equivalent
- one to three years of multi-family property management experience
- proficiency in industry software systems such as Yardi, OneSite, Yieldstar, Knock CRM
- strong leadership skills
- excellent oral and written communication skills
- proficiency in Microsoft Office Suite
- familiarity with financial principles
- ability to manage budgets
- ability to handle multiple tasks and prioritize
- commitment to uphold company culture and values
Job Qualifications
- One to three years of multi-family property management experience
- proficiency with industry software systems such as Yardi, OneSite, Yieldstar, Knock CRM, the NAA lease agreement, and revenue management systems
- strong leadership and team management skills
- exceptional oral and written communication skills
- proficient in Microsoft Office Suite (Word, Excel, OneDrive)
- familiarity with generally accepted financial principles
- annual budget preparation and maintenance experience preferred
- Certified Apartment Manager (CAM) certification preferred
Job Duties
- Manage day-to-day operations of assigned community
- maintain financial and operating goals
- supervise property staff
- strategically plan, develop, and submit property budget for approval
- manage performance of onsite team members
- ensure adherence to company policies
- train and motivate team members
- interview, hire, train, and onboard new team members
- meet targeted revenues by setting rent rates and ensuring timely rent and fee collection
- prepare and review monthly financial status reports
- approve daily transactions and tasks related to financial operations
- collect and post rent payments to resident accounts
- manage delinquency
- analyze economic and marketing trends
- develop marketing strategies
- participate and document property inspections
- deliver excellent customer service
- promote resident satisfaction and retention
- spearhead social media campaigns with marketing team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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