BH Management logo

Community Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Exact $80,500.00
clock

Work Schedule

Standard Hours

Job Description

BH Management is a leading company in the multifamily property management industry, renowned for its commitment to excellence, innovation, and creating outstanding living environments. Located in Tempe, Arizona, BH Management operates with a mission to set the standard in the industry through the efforts of its driven, collaborative, and forward-thinking team. The company emphasizes a strong culture of ownership, accountability, and continuous growth while maintaining a supportive and grounded work environment. This unique culture is at the heart of BH's success, encouraging employees to take on challenges proactively and to contribute meaningfully to both the company and the communities they serve.

Westmount At Downtown Tempe, a premier property under BH Management, is seeking a dedicated and experienced Community Manager to oversee its operations. This full-time onsite role is pivotal for maintaining the high standards the company is known for, especially in a dynamic, multifamily setting like Westmount. The Community Manager will be responsible for overseeing the day-to-day operations, which span financial, administrative, sales, marketing, and maintenance functions. The role demands a strong commitment to customer service excellence, with the manager acting as the company’s face to residents, vendors, and staff alike.

The Community Manager at BH Management is tasked with ensuring that company policies are rigorously implemented, safety regulations are met, and resident satisfaction remains high. By effectively managing budgets, marketing strategies, leasing, and property maintenance, the manager helps secure property profitability and operational stability. Not only is this role central to building a positive living experience for residents, but it also involves close collaboration with regional managers and leadership to align property goals with company-wide objectives.

This role requires someone with at least three years of property management experience, preferably managing communities of up to 299 units. The ideal candidate will possess strong leadership qualities, advanced technological proficiency, and excellent communication skills. Given the nature of the responsibilities, the Community Manager must be adept at problem-solving, resident relations, staff development, and financial oversight. Bilingual ability is preferred, reflecting the diverse community BH serves, and a leasing license or eligibility to obtain one within a required timeframe is mandatory where applicable.

At BH Management, work-life balance is valued with a Monday to Friday work schedule, though hours may vary. The company fosters inclusivity and diversity, ensuring a welcoming environment for all employees. The salary for this full-time Community Manager position is competitive, set at $80,500 annually, reflecting the expertise and experience required. Located onsite at 615 S Hardy Dr, Tempe, AZ, this role offers the opportunity to contribute to a respected property management company with strong career growth potential while making a tangible difference in the community's quality of life.

Job Requirements

  • High school diploma or GED required
  • some college preferred
  • three years of property management experience managing up to 299 units in one community
  • prior leadership experience required
  • ability to travel via car or plane on an average of 20% of the time
  • advanced MS Office Word/Excel and computer technology skills
  • strong written and verbal communication skills
  • where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
  • bilingual preferred

Job Qualifications

  • High school diploma or GED required
  • some college preferred
  • three years of property management experience managing up to 299 units in one community
  • prior leadership experience required
  • advanced MS Office Word/Excel and computer technology skills
  • strong written and verbal communication skills
  • where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
  • bilingual preferred

Job Duties

  • Regularly inspects the property to ensure company standards are being met
  • takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation of the property at all times
  • identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property
  • gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property’s occupancy and revenue goals
  • monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data to provide up-to-date information as requested
  • develops resident retention strategies and maintains communication by responding to residents in a timely manner and taking necessary action to address service issues
  • manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident service orders
  • verifies, inspects and confirms status of all vacant units
  • oversees and ensures preventative maintenance programs are implemented, followed and documented per BH program guidelines
  • partners with Regional Manager to create operating income/expense budgets that reflect owners’ objectives for property operations, cash flow requirements and leasing strategy
  • ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed per BH policy
  • ensures payables and purchase orders for the asset are processed timely and accurately
  • monitors and reviews all vendor statements balances including balance forwards
  • reviews monthly income and expense reports and reports any variance from budget
  • coordinates collection and documentation of all revenues following lease obligations and owners’ policy on accounts receivable
  • collects delinquent accounts promptly in adherence to BH policy
  • prepares weekly/monthly property operational reports including petty cash, variance, leasing, renewal, and financial
  • hires, trains, supervises, develops and mentors property staff in accordance with company policies, procedures and directives
  • conducts performance evaluations and corrective action as needed
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef