Community Concierge

Lafayette, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Benefits

A culture that provides you a sense of belonging

competitive pay

generous PTO

An environment that provides you a voice to share your perspectives

Employee assistance program (EAP)

Company retirement options including 401(k) plus matching & Roth account option

Job Description

Core Spaces (Core) is a dynamic and innovative real estate investment manager that goes beyond traditional property management to focus deeply on people and community building. Established in 2010, Core specializes in the acquisition, development, and management of student housing and build-to-rent (BTR) residential communities across high-growth metropolitan areas in the United States. Core’s portfolio boasts more than 74,440 student housing beds under ownership or management, with an additional pipeline of over 53,860 beds in development. Similarly, the BTR division includes over 3,000 homes that are either in development, currently leasing, or in the pipeline. Core’s communities are distinguished by world-class amenities, progressive architectural design, and hospitality-driven service that collectively redefine modern living experiences.

At Core, the company culture is paramount, inspiring innovation, collaboration, and a relentless commitment to improving resident experiences. Their six core cultural values are central to every team member’s daily operations – PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), and GROW (Always Get Better). These values shape the work environment, fostering a workplace where individuals are empowered to contribute openly, build trusting relationships, and continuously enhance their skills.

The role of Community Concierge is integral to Core’s commitment to pioneering exceptional living environments by ensuring smooth, efficient operations and vibrant community engagement in the leasing office. As a key on-site presence, the Community Concierge is responsible for conducting prospect tours, handling timely follow-ups, assisting with outreach and marketing efforts, promoting resident retention initiatives, and managing overnight on-call duties. This position demands flexibility in scheduling, including evenings, weekends, and potential overtime, to meet the diverse needs of the community.

In addition to core operational duties, the Community Concierge helps maintain brand standards for Lifestyle by Core, creates marketing and social media content using tools such as Canva, and represents the community at student organizations and sponsored events. The role demands strong interpersonal skills, adaptability, and a commitment to excellence as the Concierge interacts frequently with prospective and current residents. This position offers an excellent opportunity for someone passionate about real estate, customer relations, and community building to grow within a forward-thinking company that prioritizes both people and innovation.

Job Requirements

High school diploma or comparable degree
Proven ability to lead and contribute effectively within various organizational settings or groups
The utmost level of integrity in all instances, and shows respect towards others and towards company principles

Job Qualifications

High school diploma or comparable degree
Proven ability to lead and contribute effectively within various organizational settings or groups
The utmost level of integrity in all instances, and shows respect towards others and towards company principles
Ability to write and speak effectively using appropriate conventions based on the situation
Actively listening to others, asking questions to verify understanding, and providing feedback with tact and consideration
Efficiently using time by prioritizing and planning work activities
Sharing key information with others involved in a project or effort, working in harmony to accomplish objectives, responding with enthusiasm to directives, and showing support for departmental and organizational decisions
Proficient in Microsoft Office, Google Suite

Job Duties

Ensure availability to work a minimum of 15 hours each week, as determined by the Community Manager
Commit to working full shifts, which consist of a minimum of 3 hours per shift on-site at the property
Be flexible to work additional hours, including evenings, weekends, and overtime as needed
Assist with move-outs, turn, and move-ins that extend beyond normal part-time hours
Complete all prospect tours of the community
Responsible for following up with assigned prospects in a timely manner
Responsible for planning, implementing, and performing marketing duties and resident events
Maintain Lifestyle by Core brand standards across the community
Assist in securing partnership opportunities for the community
Curate content for social media and marketing materials
Post to social media as directed by the Community Manager
Create marketing materials using Canva
Responsible for evening and/or overnight on-call and round duties
Present to student organizations and attend sponsored events on behalf of the community
Assist in outbound marketing and leasing activities as needed
Complete special projects as assigned by the Community Manager
Ensure compliance with all Core Spaces Policies and Procedures
Responsible for ensuring product presentation always meets brand and company standards