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Job Overview
Employment Type
Part-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement
Job Description
AvalonBay Communities is a renowned real estate investment trust specializing in the development, redevelopment, acquisition, and management of high-quality apartment communities across the United States. With a commitment to creating a better way to live, AvalonBay associates are dedicated to fostering collaborative, innovative environments that prioritize customer satisfaction and operational excellence. The company is well-established in the property management sector and is known for its strong values centered on integrity, caring, and continuous improvement. AvalonBay also supports its employees with comprehensive benefits, growth opportunities, and a culture that values diversity and inclusiveness.
The Concierge role at AvalonBay represents a piv... Show More
The Concierge role at AvalonBay represents a piv... Show More
Job Requirements
- High school diploma or equivalency
- Minimum one year of related experience preferred
- Proficiency with administrative software and Microsoft Office
- Physical ability to walk property and handle packages and deliveries
- Strong communication and time management skills
- Ability to work the 3pm to 11pm shift
- Commitment to providing excellent customer service
Job Qualifications
- High school diploma or GED
- Minimum one year of experience in hotel, retail, or restaurant customer service preferred
- Strong communication skills, both written and verbal
- Proficiency in administrative software and Microsoft Office Suite
- Ability to multitask and manage time effectively
- Demonstrated patience and professionalism in handling difficult situations
- Organizational skills to manage packages and maintenance workflows
Job Duties
- Monitor front desk traffic and provide exceptional customer service
- Act as a primary point of contact for residents and prospective tenants
- Coordinate with leasing and maintenance teams to facilitate smooth move-in and move-out processes
- Implement programs aimed at enhancing resident satisfaction
- Manage incoming phone calls, messages, and resident packages
- Maintain organized records of maintenance requests and escalate issues appropriately
- Ensure company customer service standards are met consistently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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