Community Assistant - Union Tempe (Student Living)

Tempe, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

401(k) with Company Match (eligibility required)

Employee assistance program

Paid sick time

Job Description

Greystar is a prominent, fully integrated global real estate company specializing in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates a staggering portfolio valued at over $300 billion across nearly 250 markets worldwide. With offices strategically positioned throughout North America, Europe, South America, and the Asia-Pacific region, Greystar stands as the largest operator of apartments within the United States and manages over 1,000,000 units and beds globally. The company operates a robust institutional investment management platform that oversees approximately $78 billion in assets, including more than... Show More

Job Requirements

must be enrolled at a local university and be in good academic standing
must be available to work a minimum of 10 hours per week
must live onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations
must commit to working mandatory move-in and move-out dates
ability to work mandatory on-call shifts for after-hours emergency response
strong customer service skills
ability to communicate effectively with residents and prospects
basic proficiency with office technology
willingness to participate in community outreach and resident events

Job Qualifications

must be enrolled at a local university and be in good academic standing
excellent communication and interpersonal skills
strong organizational skills and attention to detail
ability to handle multiple tasks simultaneously and work in a fast-paced environment
basic computer proficiency including familiarity with office software
customer service experience preferred
ability to work independently and as part of a team
professional attitude and reliable work ethic

Job Duties

perform administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, organizing rent payments and other collateral materials
assist with sales and leasing activities by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments
assist with lease preparation process by generating all required lease paperwork and organizing resident lease files
assist with move in and move out process for residents including working mandatory move-in and move-out dates
answer incoming calls and set appointments for prospects to tour the property
perform on-campus marketing outreach to generate community awareness and qualified traffic
assist with coordinating resident functions including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals
schedule and conduct resident visits as directed and distribute notices such as flyers, newsletters, resident surveys, and late notices
act as an after-hours liaison between residents and property management by working a mandatory on-call schedule and responding to after-hours emergencies
respond promptly and courteously to resident concerns and questions and take action to solve problems or communicate requests to appropriate individuals
live onsite unless an exception is granted
other duties as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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