Community Assistant - Tower701 (Student Living)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Job Description
Greystar is a leading, fully integrated global real estate platform headquartered in Charleston, South Carolina. Specializing in institutional-quality rental housing, the company provides comprehensive property management, investment management, development, and construction services. With a portfolio that manages and operates over $300 billion worth of real estate assets across more than 265 markets worldwide, Greystar is recognized as the largest operator of apartments in the United States, overseeing more than one million units and beds across its global operations. The company boasts nearly $79 billion of assets under management, including over $35 billion in development assets and more than $36.5 billion in regulatory assets. Founded in 1993 by Bob Faith, Greystar has built a reputation for delivering world-class service and innovative solutions in the rental residential real estate sector. For more information, visit www.greystar.com.
This role is designed to support the property management team in achieving key occupancy and tenant retention goals by performing vital administrative tasks associated with leasing, marketing, and customer service at a community level. The position is particularly suited for individuals who thrive in a dynamic environment, balancing direct tenant interactions with behind-the-scenes organizational responsibilities. The candidate will be responsible for a variety of duties including document management, communication with prospective and current residents, and coordination of leasing activities to help drive the community's revenue and occupancy objectives. This role offers a salary range of $16.00 to $18.00 per hour and involves flexible work hours including evenings, weekends, and holidays as needed. Additionally, the position entails occasional responsibility for after-hours emergencies, requiring a proactive and responsive mindset. The role also emphasizes community engagement through marketing outreach and resident event coordination to foster a positive living environment. Physical demands include the ability to work under diverse weather conditions and perform light to moderate physical activities such as lifting and maneuvering objects, which reflects the role's active nature. This part-time position also offers benefits such as a 401(k) plan with company match, an employee assistance program, and paid sick time. Alternative pay opportunities exist through bonus programs for onsite roles based on individual and company performance. The candidate will be expected to maintain professionalism and uphold the company's standards of communication and security throughout the hiring and employment process.
This role is designed to support the property management team in achieving key occupancy and tenant retention goals by performing vital administrative tasks associated with leasing, marketing, and customer service at a community level. The position is particularly suited for individuals who thrive in a dynamic environment, balancing direct tenant interactions with behind-the-scenes organizational responsibilities. The candidate will be responsible for a variety of duties including document management, communication with prospective and current residents, and coordination of leasing activities to help drive the community's revenue and occupancy objectives. This role offers a salary range of $16.00 to $18.00 per hour and involves flexible work hours including evenings, weekends, and holidays as needed. Additionally, the position entails occasional responsibility for after-hours emergencies, requiring a proactive and responsive mindset. The role also emphasizes community engagement through marketing outreach and resident event coordination to foster a positive living environment. Physical demands include the ability to work under diverse weather conditions and perform light to moderate physical activities such as lifting and maneuvering objects, which reflects the role's active nature. This part-time position also offers benefits such as a 401(k) plan with company match, an employee assistance program, and paid sick time. Alternative pay opportunities exist through bonus programs for onsite roles based on individual and company performance. The candidate will be expected to maintain professionalism and uphold the company's standards of communication and security throughout the hiring and employment process.
Job Requirements
- High school diploma or equivalent
- Prior experience in leasing or property management preferred
- Ability to stand, walk, and/or sit for extended periods
- Physical capacity to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- Ability to work outside in all weather conditions
- Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and up to 50 pounds with assistance
- Willingness to travel occasionally
- Flexible schedule including evening, weekend, and holiday availability
- Commitment to working mandatory move-in and move-out events
- Ability to take on-call shifts during evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Experience in property management or leasing preferred
- Strong communication and customer service skills
- Ability to conduct virtual and in-person tours effectively
- Basic knowledge of property leasing and resident services
- Proficiency with administrative tasks such as filing, document preparation, and phone handling
- Flexibility to work evenings, weekends, and holidays
- Capability to respond promptly to resident emergencies during on-call shifts
Job Duties
- Perform administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials
- Assist with sales and leasing activities by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments
- Assist with the lease preparation process by generating required lease paperwork and organizing resident lease files
- Assist with move-in and move-out processes for residents including mandatory attendance during these events
- Answer incoming calls and set appointments for prospects to tour the property
- Perform on-campus marketing outreach to generate community awareness and qualified traffic
- Assist with coordinating resident functions such as parties, birthday cards, unit visits, and other programs to enhance resident satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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