
College Station 02 (Hwy 6/Greens) Bakery - Food Service Rep - Part-Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
H-E-B is a leading supermarket chain known for its commitment to quality, customer service, and community engagement. Established as a family-owned business, H-E-B has grown into a nationally recognized retailer with a strong presence in grocery, fresh food departments, and specialty areas such as bakery, deli, and prepared foods. The company values its employees as partners and fosters a culture that promotes growth, teamwork, and excellence. With a focus on maintaining high standards of food safety and sanitation, H-E-B is dedicated to providing customers with fresh, well-stocked products and superior service.
The Food Service Representative role at H-E-B is pivotal in maintaining the quality and presentation of fresh food products across various departments including bakery, deli, and prepared foods. This position demands a dynamic individual who can efficiently prepare, package, and merchandise products while ensuring compliance with food safety regulations and company policies. The representative will engage with customers to provide exceptional service, taking orders, offering product knowledge, and assisting with selections. This role requires multitasking in a fast-paced retail environment and the adaptability to perform department-specific tasks such as baking, decorating, slicing, packaging, and catering order preparations.
As a Food Service Representative, you will be instrumental in helping H-E-B meet its sales goals through suggestive selling techniques and by maintaining an inviting and organized retail space. The role includes important operational responsibilities such as cleaning and sanitizing display cases, handling equipment maintenance, and executing inventory management procedures using various software applications. Additionally, employees are expected to accommodate specific physical demands associated with their department, such as lifting weights up to 70 pounds, constant reaching and grasping, standing for long periods, and working under varying temperature conditions.
This is a full-time, frontline role that requires commitment to detail, food safety training completion, and excellent communication skills. H-E-B provides all necessary training including company orientation and ongoing food safety and sanitation education. The environment encourages teamwork and professional growth while supporting a friendly and customer-focused atmosphere. In this vital role, you will contribute directly to the customer experience and help uphold the reputation of H-E-B as a trusted community grocery store.
The Food Service Representative role at H-E-B is pivotal in maintaining the quality and presentation of fresh food products across various departments including bakery, deli, and prepared foods. This position demands a dynamic individual who can efficiently prepare, package, and merchandise products while ensuring compliance with food safety regulations and company policies. The representative will engage with customers to provide exceptional service, taking orders, offering product knowledge, and assisting with selections. This role requires multitasking in a fast-paced retail environment and the adaptability to perform department-specific tasks such as baking, decorating, slicing, packaging, and catering order preparations.
As a Food Service Representative, you will be instrumental in helping H-E-B meet its sales goals through suggestive selling techniques and by maintaining an inviting and organized retail space. The role includes important operational responsibilities such as cleaning and sanitizing display cases, handling equipment maintenance, and executing inventory management procedures using various software applications. Additionally, employees are expected to accommodate specific physical demands associated with their department, such as lifting weights up to 70 pounds, constant reaching and grasping, standing for long periods, and working under varying temperature conditions.
This is a full-time, frontline role that requires commitment to detail, food safety training completion, and excellent communication skills. H-E-B provides all necessary training including company orientation and ongoing food safety and sanitation education. The environment encourages teamwork and professional growth while supporting a friendly and customer-focused atmosphere. In this vital role, you will contribute directly to the customer experience and help uphold the reputation of H-E-B as a trusted community grocery store.
Job Requirements
- 18 years of age or older
- knowledge of computer systems and equipment
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- high school diploma, GED or equivalent
- completion of company orientation
- completion of food safety and sanitation training
- ability to perform physical tasks including lifting up to 70 pounds
- ability to work in wet, cold, or hot conditions
- willingness to perform department-specific tasks
- ability to stand, walk, bend, squat, kneel, and perform fine motor movements
Job Qualifications
- High school diploma or GED or equivalent
- strong customer service skills
- knowledge of computer systems and equipment including PC, symbol, scales, and label machines
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- completion of company orientation upon hire
- food safety and sanitation training upon hire
Job Duties
- Provide superior customer service
- take orders from customers by telephone or in person
- answer customer questions regarding products
- assist customers with selections
- prepare, package, and merchandise fresh product effectively
- slice, package, label, rotate, and cull products for poor quality
- assist in technical areas such as basic set-up and clean-up processes
- use suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- clean and sanitize display cases
- operate and maintain equipment properly
- comply with food safety and sanitation standards
- comply with department and store operating procedures
- record production and shrink for bakery department
- assist in baking, frying, and decorating as needed
- cull bakery products for poor quality and expiration dates
- care for service counter customers in deli
- use ordering system applications
- use Fresh Production Planner
- perform inventory management processes
- ensure catering orders are prepared for pickup
- perform sanitation and maintenance tasks for deli slicers
- serve and package prepared foods at customer request
- educate customers on preparation and reheating instructions
- prepackage condiments for prepared food items
- cut, slice, dice, chop food in preparation for chef
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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