Cocktail Waitress

Hotel Contessa is an intimate, all-suite retreat located directly on San Antonio’s beloved Riverwalk, offering a unique blend of stylish accommodations inspired by the rich history and vibrant culture of San Antonio. As a renowned hotel under the HEI Hotels and Resorts umbrella, Hotel Contessa prides itself on providing exceptional service and memorable experiences to its guests. Known for its elegant ambiance combined with comfort, this all-suite property enjoys a prime location that attracts guests looking to immerse themselves in the heart of the city’s cultural and social activities. As an employer of choice, Hotel Contessa emphasizes career development and personal growth by offering free training sessions, competitive benefits, and a supportive work environment that values work-life balance. Employees benefit from perks such as free lunches, free bus passes or parking, uniforms, and a fun and dynamic workplace culture.

The role of a Beverage Server at Hotel Contessa is essential to ensuring that guests experience the highest level of hospitality and satisfaction during their visit. This position requires a professional who can hospitably greet guests, prepare and serve drinks in accordance with HEI Hotels and Resorts beverage service standards, and comply with all applicable state, federal, and corporate alcohol service regulations. The Beverage Server is responsible for maintaining their station’s readiness before and after shifts, following strict cash handling protocols, and assisting with side work duties as outlined. This role demands excellent communication skills, the ability to work amicably with both guests and team members, and physical stamina to transport trays weighing up to 30 pounds through sometimes crowded areas. Although experience in a hotel environment is preferred, the company encourages applicants from diverse backgrounds who are eager to bring their enthusiasm and dedication to this hospitality-focused role.

Hotel Contessa stands out for its commitment to inclusion and diversity, actively encouraging candidates who may not meet every qualification but show passion for the position to apply. Military experience is highly valued, reflecting the company’s dedication to supporting veterans in their career transitions. Those joining the team can expect a rewarding job experience with opportunities not only to contribute to guest satisfaction but also to grow within HEI Hotels and Resorts. The compensation for this position includes eligibility for tips and service charges, making it a financially attractive opportunity for individuals passionate about hospitality and guest services. The company also offers a comprehensive benefits package that supports employees’ physical, mental, and financial wellness, including competitive medical and dental insurance, vision coverage, vacation and holiday leave, pet insurance, life insurance options, disability plans, a 401(k) savings plan with matching funds, and employee discounts. Hotel Contessa ensures a workplace that is open to all, providing equal opportunity regardless of race, gender, sexual orientation, or veteran status, reinforcing a culture of respect and equity throughout the organization.