
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.00 - $14.75
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Shift Differentials
Uniform allowance
Job Description
This hiring establishment is a dynamic entertainment and hospitality company, primarily focused on providing excellent service in lounges, restaurants, and gaming areas. Known for its vibrant atmosphere and commitment to guest satisfaction, the company emphasizes the importance of a friendly, courteous, and timely approach to service. As a hospitality-driven organization, the company holds high standards in appearance, professionalism, and guest interaction, ensuring an unforgettable experience for customers. The environment is fast-paced and requires teamwork, attention to detail, and a genuine passion for hospitality and entertainment. The establishment prides itself on maintaining compliance with all relevant regulations, including state and company-specific rules related to alcohol service and guest safety. It fosters a positive work environment by encouraging employees to engage with guests personally and professionally.
The role is that of a Server/Entertainer, a unique position blending traditional beverage service skills with an entertaining and hospitable presence designed to elevate the guest experience. The Server/Entertainer is responsible for greeting guests warmly and serving beverages efficiently in various settings within the establishment, including lounges, restaurants, and gaming areas. The position demands punctuality, a professional appearance, and the ability to engage with guests through positive interactions such as smiling, eye contact, and friendly greetings. This role also involves monitoring alcohol consumption closely, maintaining a safe environment by following alcohol intervention processes and company policies diligently. The Server/Entertainer is expected to keep their workspace organized and clean during and after shifts, supporting overall operational excellence.
Beyond serving drinks, this position involves performing as a friendly entertainer, which can include wearing costumes and applying hairstyling and makeup to present an appealing image. The role requires maintaining a neat, clean-shaven or well-groomed appearance without visible tattoos to align with the company's image standards. Physical requirements are also critical; the Server/Entertainer must be able to stand and walk for extended periods and balance trays weighing up to 20 pounds. Given the early morning working hours from 11:45 PM to 8 AM, candidates must be prepared for overnight shifts. Experience in a hospitality or related environment is preferred, but a high level of service orientation and the ability to handle customer satisfaction challenges are essential. Overall, this position is suited for individuals who enjoy interacting with people, thrive in a lively atmosphere, and are committed to providing exceptional service while adhering to all regulatory and company standards.
The role is that of a Server/Entertainer, a unique position blending traditional beverage service skills with an entertaining and hospitable presence designed to elevate the guest experience. The Server/Entertainer is responsible for greeting guests warmly and serving beverages efficiently in various settings within the establishment, including lounges, restaurants, and gaming areas. The position demands punctuality, a professional appearance, and the ability to engage with guests through positive interactions such as smiling, eye contact, and friendly greetings. This role also involves monitoring alcohol consumption closely, maintaining a safe environment by following alcohol intervention processes and company policies diligently. The Server/Entertainer is expected to keep their workspace organized and clean during and after shifts, supporting overall operational excellence.
Beyond serving drinks, this position involves performing as a friendly entertainer, which can include wearing costumes and applying hairstyling and makeup to present an appealing image. The role requires maintaining a neat, clean-shaven or well-groomed appearance without visible tattoos to align with the company's image standards. Physical requirements are also critical; the Server/Entertainer must be able to stand and walk for extended periods and balance trays weighing up to 20 pounds. Given the early morning working hours from 11:45 PM to 8 AM, candidates must be prepared for overnight shifts. Experience in a hospitality or related environment is preferred, but a high level of service orientation and the ability to handle customer satisfaction challenges are essential. Overall, this position is suited for individuals who enjoy interacting with people, thrive in a lively atmosphere, and are committed to providing exceptional service while adhering to all regulatory and company standards.
Job Requirements
- Must be at least 21 years of age
- Must be able to stand and walk for extended periods
- Must be able to carry and balance trays weighing up to 20 pounds
- Must be able to obtain and maintain any necessary licenses and certifications
- Must be clean shaven or maintain neatly trimmed facial hair
- Hair must be above shoulders
- Must not have any visible tattoos
- Must be able to comfortably wear costume
- Must be able to work overnight hours from 11:45 PM to 8 AM
Job Qualifications
- High school diploma or equivalent
- Six months of related experience preferred
- Ability to demonstrate a high level of service delivery
- Knowledge of hairstyling and makeup application
- Ability to read and effectively follow scripts
- Ability to maintain an attractive and fit image
Job Duties
- Greet guests in lounges, restaurants or gaming areas in a friendly, courteous and timely manner
- Be punctual for each shift
- Maintain a neat and trim appearance and wear a proper uniform
- Monitor guest alcohol consumption and report problems immediately
- Create a positive guest experience by welcoming guests, making eye contact, smiling and being hospitable
- Maintain cleanliness and organization of all assigned work stations
- Serve and maintain awareness of alcohol intervention processes and comply with all departmental and company regulations
- Perform other duties as requested by supervision
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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