Cocktail Server, Finger Lakes Gaming

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.04
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Work Schedule

Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement

Job Description

Delaware North Gaming is a renowned hospitality and entertainment company with a rich history spanning over 100 years. A family-owned enterprise, Delaware North operates across various sectors including gaming, hospitality, foodservice, and retail, providing exceptional experiences to guests worldwide. One of its notable locations is Finger Lakes Gaming & Racetrack in Farmington, New York, which offers a vibrant environment featuring over 1,500 video gaming machines, thrilling live thoroughbred racing from April to November, and year-round simulcast wagering on thoroughbred and harness racing from across the nation. The venue also boasts diverse dining options, including a large buffet, catering to guests seeking both excitement and comfort in their recreational experiences. Delaware North takes pride in fostering an inclusive and supportive workplace culture that encourages personal and professional growth, emphasizing teamwork and excellence. The company offers flexible work schedules, training and development opportunities, and a range of benefits designed to support employee well-being and career advancement.\n\nThe role of a Cocktail Server at Finger Lakes Gaming & Racetrack is central to delivering an engaging and memorable guest experience. This position involves using expertise in wines, beers, and cocktails to serve a variety of beverages while maintaining high standards of customer service with every interaction. The role suits individuals who enjoy working in fast-paced, dynamic environments and thrive in team-centered settings. Being a tipped position, the hourly wage is $12.04, excluding potential tips, providing an opportunity for competitive earnings based on service quality and guest interaction. Key responsibilities include greeting guests, communicating drink specials effectively, taking beverage orders, and serving alcoholic beverages responsibly in compliance with all regulatory policies. The Cocktail Server will also manage point-of-sale transactions, ensure proper identification checks, follow up with guests to anticipate additional needs, and maintain a clean and organized service area. The role demands physical endurance such as standing, walking, and carrying trays weighing up to 35 pounds, making it suitable for candidates with good stamina and basic math skills. Successful applicants must be at least 18 years old and able to obtain a New York state alcohol service license. Finger Lakes Gaming & Racetrack is committed to equitable employment practices and values diversity, offering equal opportunity for all candidates regardless of race, gender, age, or other protected statuses. Joining Delaware North means becoming part of a global legacy with access to career paths in iconic venues and diverse sectors within hospitality and entertainment, presenting abundant opportunities for personal development and advancement.

Job Requirements

  • Must be at least 18 years of age
  • Must be able to obtain an NY License
  • Ability to work quickly and efficiently in a fast-paced environment
  • Possess basic knowledge of standard drink recipes and alcohol brand names
  • Basic math skills

Job Qualifications

  • Must be at least 18 years of age
  • Must be able to obtain an NY License
  • Basic knowledge of standard drink recipes and alcohol brand names
  • Basic math skills
  • Ability to work quickly and efficiently in a fast-paced environment

Job Duties

  • Greet guests, communicate drink specials, answer questions about available beverages, and take beverage orders
  • Serve alcoholic beverages responsibly, request identification, adhere to all unit and company alcohol service policies and procedures
  • Enter drink orders into the point-of-sale system
  • pick up drink orders and deliver them to guests
  • Observe and follow up with guests, ready to provide additional service
  • Prepare and deliver the guest checks
  • accept and process payment or direct guests to the cashier

Job Criteria

Experience

No experience required


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