Cocktail Server

HMSHost Corporation is a global leader in the management and operation of food and beverage services in travel venues. With an extensive presence in airports, highways, and motorways, HMSHost is dedicated to enhancing the travel experience by providing quality dining options and exceptional customer service. The company is well-known for its commitment to employee development, diversity, and inclusion, ensuring a supportive and dynamic work environment. HMSHost offers career opportunities that encourage growth and provide comprehensive benefits, making it an attractive employer for individuals passionate about hospitality and customer service. This particular job opportunity is located at the Milwaukee Airport in the Food & Beverage department, highlighting a fast-paced, customer-centric role within a renowned international airport setting. The advertised compensation for this position starts at $5.60 per hour, reflecting the company's commitment to competitive wages in the hospitality sector.

The role of Server at HMSHost involves directly engaging with customers to elevate their dining experience by delivering timely and friendly service. As a Server, you will be responsible for taking food and beverage orders, entering those orders accurately into the system, serving guests promptly, and ensuring their satisfaction throughout dining. You will coordinate closely with kitchen staff to guarantee order accuracy and timeliness. The position demands excellent interpersonal skills as you will be the primary point of contact for guests in your section as well as providing assistance in other areas as needed. Beyond order taking and service, the Server will maintain the cleanliness and organization of their station, manage payment processes, and comply with all company policies including customer service standards, adult beverage regulations, and cash handling procedures.

This non-exempt position typically reports to supervisory staff such as the Store Manager, Assistant Store Manager, or General Manager, depending on local hierarchy. HMSHost emphasizes team collaboration and supports professional growth through comprehensive training and career advancement opportunities. With the career path at HMSHost, employees are encouraged to develop their skills and advance within the organization. The company’s commitment to diversity, inclusion, and equal employment opportunity is foundational, ensuring a respectful and supportive workplace for all team members. The Server role offers not only a chance to work in a vibrant travel environment but also access to numerous employee benefits including health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, life insurance, tuition reimbursement, an employee assistance program, and a referral bonus program. These benefits underscore HMSHost’s dedication to the welfare and satisfaction of their workforce, setting them apart as an employer of choice in the food service industry at airports.