Cocktail Server

Renaissance Denver Central Park Hotel, a proud part of HHM Hotels, is a contemporary upscale hotel located between downtown Denver and Denver International Airport. Known for its stylish design, upscale amenities, and prime location, the hotel offers tech-enabled rooms and suites featuring modern conveniences such as plug-in panels and Bluetooth-equipped TVs. Guests enjoy spectacular views of the Colorado mountains and the downtown Denver skyline from many rooms. The hotel’s restaurant, Fifty300, serves delicious regional American cuisine, while the lounge offers a chic setting for cocktails. Conveniently situated near key attractions including Denver Botanical Gardens, Dick's Sporting Goods Park, and the Denver Zoo, the hotel provides a perfect setting for both business and leisure travelers. With updated event venues, custom catering, and expert staff, the hotel caters to meetings, social galas, and weddings, ensuring memorable experiences for all guests.

HHM Hotels places strong emphasis on values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. The Renaissance Denver Central Park Hotel embraces these core beliefs by fostering a diverse, inclusive, and respectful workplace committed to equal opportunity employment. The hotel is dedicated to sustainability practices through HHM’s EarthView program, reflecting a commitment to environmental stewardship. This role offers both full-time and part-time opportunities with competitive wages, and a comprehensive benefits package.

The Cocktail Server role is an essential position within the Food and Beverage department. Cocktail Servers are responsible for delivering exceptional guest service by serving food and beverages in a courteous and friendly manner, in line with established brand and hotel guest service standards. The role requires greeting guests, taking beverage orders, serving drinks, and fulfilling guest requests efficiently and with a positive attitude. The Cocktail Server must adhere strictly to state, federal, and corporate policies regarding the serving of alcoholic beverages, ensuring responsible service.

The role also encompasses operational duties including stocking service stations with necessary items such as ice, napkins, and straws, and following cash handling and bank operating procedures accurately. Cocktail Servers are expected to perform side work duties according to schedules and assist with other food and beverage functions like bartending and bussing during staffing shortages or peak periods, demonstrating flexibility and teamwork.

A critical aspect of this position is maintaining high guest satisfaction scores by ensuring attentive and proactive service. Servers are encouraged to practice safe work habits, wear required protective safety equipment, and comply with all Occupational Safety and Health Administration (OSHA) and Material Safety Data Sheets (MSDS) standards. The Cocktail Server aids in sustaining the hotel’s EarthView sustainability efforts, contributing to environmentally responsible operational practices.

This role demands physical stamina as it requires standing for long periods, walking, pushing, lifting up to 25 pounds, bending, and reaching. The work schedule can vary and may include holidays, weekends, and alternate shifts. This dynamic and engaging position provides a career advancement path within the hospitality industry, with opportunities to progress into roles such as Bartender, Beverage Manager, and Food and Beverage Manager. Joining Renaissance Denver Central Park Hotel as a Cocktail Server means becoming part of a dedicated team focused on excellence, service, and creating memorable guest experiences.