Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Opportunities for advancement
flexible scheduling
Training and development programs
Job Description
Live! Hospitality is a renowned hospitality management company that operates within the food and beverage industry, delivering exceptional service experiences through its various venues, including bars, lounges, and restaurants. Live! Hospitality is committed to maintaining high standards of professionalism and customer satisfaction, offering guests not only quality products but also memorable moments of enjoyment and comfort. As a company, Live! Hospitality emphasizes teamwork, exceptional service, and a positive work environment, encouraging employees to uphold company standards and contribute to a seamless guest experience. Their venues are known for offering an extensive range of beverages, including specialty cocktails, a diverse wine... Show More
Job Requirements
- Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.)
- Must be able to efficiently and safely stand and move about the entire facility during each shift
- Bending, stooping, kneeling, lifting
- Must meet state legal age requirements
- Must speak fluent English
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
Job Qualifications
- At least 1 year of serving in a fast-paced food and beverage venue
- Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
- Must meet state legal age requirements
- Must speak fluent English, other languages preferred
- Must be courteous, pleasant, and good natured
- Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- May be required to work nights, weekends, and/or holidays
Job Duties
- Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook
- Anticipate and accommodate all the needs of the guests
- Use proper service protocol - serving all drinks to the guest's right, using the right hand
- Able to carry a tray
- Able to comprehensively describe all drinks, specialty cocktails, wine and beer
- Provide professional and exceptional service
- Ensure delivery of all beverages to the guests
- Maintain general cleanliness of assigned stations and entire venue
- Follow supervisor's instructions, communicate with and support co-workers, be a team player
- Possess in-depth knowledge of all food and beverage menus
- Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
- Follow all company procedures when providing bottle service
- Follow proper cash/payment card procedures
- Comply with Department of Health and company sanitation standards
- Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs
- Properly set-up cocktail lounge/bar and side stations, perform side-work and other opening/closing procedures as directed by management including ensuring all lounge furniture is clean and free of debris
- Perform opening & closing side-work as instructed
- Report all breakage, damage of equipment or furniture immediately to management
- Attend and participate in daily pre-shift meetings
- Attend and participate in any training sessions or departmental meetings
- Learn by listening, observing other team members and sharing knowledge while leading by example
- Portray a positive and professional attitude
- Demonstrate knowledge of Live! Hospitality, its partners and the entirety of the estate
- Work as part of a team and provide help and support to all team members
Job Location
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