Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Training and Development

Job Description

Our establishment is a vibrant and bustling lounge known for its lively atmosphere and commitment to delivering exceptional guest experiences. Operating in a high-volume, team-oriented, and fast-paced environment, we pride ourselves on creating a memorable nightlife setting where guests can relax, have fun, and enjoy quality food and beverages. Our team is dedicated to maintaining a welcoming and energetic vibe that keeps our patrons coming back for more. We emphasize the importance of teamwork, excellent customer service, and attention to detail, ensuring that every guest feels valued and well-attended throughout their visit.

We are currently seeking enthusiastic and personable Cocktail Hostesses to join our dynamic team. The role of a Cocktail Hostess is pivotal in setting the tone for our nightly events, often described as a "party" that guests eagerly anticipate. As a Cocktail Hostess, you will be responsible for warmly welcoming guests with a smile, maintaining positive energy, and making meaningful eye contact to foster a friendly and inviting atmosphere.

In this role, you will ensure your station and lounge area are impeccably prepared before each shift, with all necessary supplies stocked to par. Maintaining cleanliness and order throughout the night is critical to providing a pleasant environment for our guests. Opening and closing side-work duties must be completed diligently every night, contributing to the smooth operation of the lounge.

Interaction with guests is a significant aspect of your duties. You will introduce yourself by name, offer food and martini menus, inform guests of current promotions, and make personalized recommendations based on their preferences. Providing knowledgeable answers about our food, beverages, entertainment options, and lounge services is essential to enhancing the guest experience.

You will also be responsible for delivering food and beverages promptly, ensuring service is both fast and courteous. Monitoring guests' dining experiences to confirm satisfaction and responding promptly to any requests or concerns will help uphold our high service standards. Encouraging repeat visits through excellent service and genuine appreciation of our guests' patronage is a key part of building lasting customer relationships.

Additionally, you will participate in promoting our True Blue Lady VIP program by issuing VIP cards to target female guests and enrolling them in MYBlueVIP. Adhering strictly to credit card and cash handling procedures, along with proper ID checking and responsible alcohol service, will ensure compliance with legal regulations and company policies.

This role demands physical stamina, as you will be required to stand for long periods, lift and carry trays weighing up to 20 to 25 pounds, and work effectively under the demands of a fast-paced nightlife environment. Competency in basic math, cash handling, and operating a point-of-sale system is necessary to manage transactions smoothly.

Joining our team as a Cocktail Hostess means becoming part of a high-energy, guest-focused operation where your positive attitude and attention to detail directly contribute to our success. If you enjoy working in a lively atmosphere and are passionate about creating memorable guest experiences, this role offers an exciting opportunity to thrive and grow within our organization.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to stand for long periods
  • Ability to lift and carry trays weighing up to 25 pounds
  • Ability to work in a fast-paced environment
  • Basic knowledge of math
  • Ability to communicate effectively in guest languages
  • Must be 21 years or older
  • Willingness to follow company policies and procedures

Job Qualifications

  • Basic knowledge of dining room and service procedures
  • Basic math skills and ability to handle money
  • Experience operating a point-of-sale system
  • Strong communication skills
  • Friendly and energetic personality
  • Ability to maintain cleanliness and order
  • Knowledge of alcohol service laws and ID verification

Job Duties

  • Work in high-volume, team oriented, fast-paced environment while keeping focus on the guest experience
  • Smile, maintain eye contact, and display positive energy when greeting guests
  • Properly set up station and lounge prior to shift, including stocking supplies
  • Maintain cleanliness and order throughout the night
  • Complete all opening and closing side-work duties nightly
  • Introduce yourself by name and offer food and martini menus to guests
  • Inform guests of promotions and make genuine recommendations
  • Answer questions about food, beverages, entertainment, and lounge services
  • Deliver food and beverages from kitchen and bar promptly
  • Monitor guests' dining experience and ensure satisfaction
  • Respond promptly and courteously to guest requests
  • Issue True Blue Lady VIP cards and enroll guests in MYBlueVIP
  • Adhere to credit card procedures and cash handling policies
  • Check IDs politely and serve alcohol only to guests 21 years and older
  • Communicate effectively in predominant guest languages
  • Operate point-of-sale system and handle money
  • Stand for extended periods and safely lift trays up to 25 pounds
  • Work efficiently in a fast-paced environment

Job Criteria

Experience

No experience required


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