Job Overview
Compensation
Type:
Salary
Rate:
Range $38,700.00 - $54,600.00
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employee Discounts
Career development opportunities
Job Description
Wingstop is a leading fast-casual restaurant chain specializing in flavorful chicken wings seasoned with a variety of unique sauces and rubs. Founded with the mission to Serve the World Flavor, Wingstop has grown significantly and is recognized for its commitment to quality, customer satisfaction, and a fun, engaging environment. The company operates numerous locations across various regions and is continually expanding its footprint by embracing innovation, culture, and a people-first philosophy. Known for its vibrant atmosphere and dedication to employee development, Wingstop fosters a workplace where team members can grow both personally and professionally. As a brand that prides itself... Show More
Job Requirements
- Minimum of high school diploma or GED required
- some college preferred
- must be 18 years of age or older
- proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly
- minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
- proficiency in analyzing profit and loss statements and overall financial performance of restaurant
- demonstrated ability in recruiting and selecting team members
- knowledge of Labor Laws
- strong written and verbal communication skills
- initiative and assertiveness
- strong interpersonal skills and conflict resolution skills
- strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
- passionate about hospitality and serving the guest
- ability or flexibility to work 50-60 hours per week including mornings, evenings, weekends and or holidays
- ability to problem solve
- ability to accept feedback and willingness to improve
- ability to set goals, create action plans, and implement those plans
- ability to measure performance, subjectively and objectively
- cultivate attractive culture within the restaurant
- ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
- ability to lift and carry merchandise items weighing up to approximately 50 pounds
- ability to climb a ladder to reach supplies stored in overhead areas and inspect for cleanliness
- ability to regularly stand or walk for up to ten hours per day
Job Qualifications
- Minimum of high school diploma or GED
- some college preferred
- minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
- proficiency in analyzing profit and loss statements and overall financial performance of restaurant
- demonstrated ability in recruiting and selecting team members
- knowledge of Labor Laws
- strong written and verbal communication skills
- initiative and assertiveness
- strong interpersonal skills and conflict resolution skills
- strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
- passionate about hospitality and serving the guest
- ability to problem solve
- ability to accept feedback and willingness to improve
- ability to set goals, create action plans, and implement those plans
- ability to measure performance, subjectively and objectively
- cultivates attractive culture within the restaurant
- ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
Job Duties
- Staff the restaurant timely and efficiently with carefully selected team
- ensure the restaurant environment is safe at all times for both team members and guests
- oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
- write and implement or monitor shift leader development and performance plans
- ensure performance plans are written and executed as needed
- make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations
- create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration
- own the performance of the entire team
- create the culture in the restaurant through respect, recognition and reward
- audit all facets of operations, deliver feedback and develop solutions to facilitate improvements
- have complete understanding of budget and cost trends that impact operations
- create a business plan
- perform financial analysis
- control cash, property, product and equipment
- build sales, control labor and food costs
- meet all targets set by Operations Leadership
- maintain operational standards and requirements in the restaurant
- identify and communicate maintenance problems to the Facilities Department
- maintain all facilities to Wingstop's company standards
- ensure communication is passed across organization from the District Manager to every team member in the restaurant
- use company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
- leverage the support of the Restaurant Support Center
- ensure all risk management issues are in compliance with company standards
Job Location
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