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Co Manager [Wingstop]

Job Overview

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Compensation

Type:
Salary
Rate:
Range $38,700.00 - $54,600.00
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employee Discounts
Career development opportunities

Job Description

Wingstop is a leading fast-casual restaurant chain specializing in flavorful chicken wings seasoned with a variety of unique sauces and rubs. Founded with the mission to Serve the World Flavor, Wingstop has grown significantly and is recognized for its commitment to quality, customer satisfaction, and a fun, engaging environment. The company operates numerous locations across various regions and is continually expanding its footprint by embracing innovation, culture, and a people-first philosophy. Known for its vibrant atmosphere and dedication to employee development, Wingstop fosters a workplace where team members can grow both personally and professionally. As a brand that prides itself... Show More

Job Requirements

  • Minimum of high school diploma or GED required
  • some college preferred
  • must be 18 years of age or older
  • proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly
  • minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
  • proficiency in analyzing profit and loss statements and overall financial performance of restaurant
  • demonstrated ability in recruiting and selecting team members
  • knowledge of Labor Laws
  • strong written and verbal communication skills
  • initiative and assertiveness
  • strong interpersonal skills and conflict resolution skills
  • strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
  • passionate about hospitality and serving the guest
  • ability or flexibility to work 50-60 hours per week including mornings, evenings, weekends and or holidays
  • ability to problem solve
  • ability to accept feedback and willingness to improve
  • ability to set goals, create action plans, and implement those plans
  • ability to measure performance, subjectively and objectively
  • cultivate attractive culture within the restaurant
  • ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
  • ability to lift and carry merchandise items weighing up to approximately 50 pounds
  • ability to climb a ladder to reach supplies stored in overhead areas and inspect for cleanliness
  • ability to regularly stand or walk for up to ten hours per day

Job Qualifications

  • Minimum of high school diploma or GED
  • some college preferred
  • minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
  • proficiency in analyzing profit and loss statements and overall financial performance of restaurant
  • demonstrated ability in recruiting and selecting team members
  • knowledge of Labor Laws
  • strong written and verbal communication skills
  • initiative and assertiveness
  • strong interpersonal skills and conflict resolution skills
  • strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
  • passionate about hospitality and serving the guest
  • ability to problem solve
  • ability to accept feedback and willingness to improve
  • ability to set goals, create action plans, and implement those plans
  • ability to measure performance, subjectively and objectively
  • cultivates attractive culture within the restaurant
  • ambassador and representative of the culture of the brand and the mission to Serve the World Flavor

Job Duties

  • Staff the restaurant timely and efficiently with carefully selected team
  • ensure the restaurant environment is safe at all times for both team members and guests
  • oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
  • write and implement or monitor shift leader development and performance plans
  • ensure performance plans are written and executed as needed
  • make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations
  • create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration
  • own the performance of the entire team
  • create the culture in the restaurant through respect, recognition and reward
  • audit all facets of operations, deliver feedback and develop solutions to facilitate improvements
  • have complete understanding of budget and cost trends that impact operations
  • create a business plan
  • perform financial analysis
  • control cash, property, product and equipment
  • build sales, control labor and food costs
  • meet all targets set by Operations Leadership
  • maintain operational standards and requirements in the restaurant
  • identify and communicate maintenance problems to the Facilities Department
  • maintain all facilities to Wingstop's company standards
  • ensure communication is passed across organization from the District Manager to every team member in the restaurant
  • use company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
  • leverage the support of the Restaurant Support Center
  • ensure all risk management issues are in compliance with company standards

Job Location

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