CMP Assistant Manager, Sports Illustrated Resorts Nashville

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, boasting a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. With a global presence and a dedication to exceptional guest experiences, Travel + Leisure Co. inspires millions of travelers worldwide, helping them turn vacation inspiration into memorable adventures. The company's commitment to innovation and growth creates a stimulating and vibrant work environment where employees are empowered to learn continuously and contribute meaningfully to the business's success. The hospitality ethos at Travel + Leisure Co. emphasizes inclusivity, excellence, and a culture of support and celebration among team members, fostering a workplace where memories truly start with you.

Based in the central location of Nashville, Tennessee, the Sports Illustrated Resorts division within Travel + Leisure Co. is seeking to hire a CMP Assistant Manager to support the Community Marketing Program (CMP) team. This full-time marketing management role is pivotal in driving daily operations, productivity, and overall performance of the CMP team. The Assistant Manager will collaborate closely with the CMP Manager to recruit, hire, train, coach, and develop Community Marketing Agents, ensuring the achievement of tour generation, guest engagement, and marketing production goals. As a key leader, the individual will also uphold and promote the Sports Illustrated Resorts brand, delivering exceptional guest experiences that align with the company’s high standards.

In this role, the CMP Assistant Manager engages in diverse responsibilities that span team leadership and development, marketing performance monitoring, sales and marketing coordination, and operational support. The position requires overseeing staff adherence to policies, conducting performance management including feedback and recognition, and managing reporting on key marketing metrics like penetration rates and show factors. The Assistant Manager also functions as a vital link between Sales and Marketing teams to optimize tour availability and guest satisfaction.

Administrative duties include maintaining accurate records such as tour manifests and invitations, managing marketing inventories, and resolving booking-related issues. Additionally, the role requires stepping in as Manager-on-Duty in the CMP Manager’s absence and supporting special events, sponsorship activations, and other marketing initiatives. This position demands strong organizational skills, leadership capabilities, and the ability to thrive in a fast-paced, results-driven environment.

Candidates should possess at least a high school diploma or GED, with preferences for those holding an associate's or bachelor’s degree in business, marketing, hospitality, sports management, or related fields. A minimum of two years’ experience in marketing, hospitality, tourism, sports marketing, or customer acquisition is required, with previous supervisory or leadership experience considered a strong advantage. Proficiency in Microsoft Office Suite and familiarity with CRM and marketing reporting tools are essential, alongside excellent communication and coaching skills.

Travel + Leisure Co. offers a comprehensive benefits package to full-time associates, including medical, dental, and vision coverage, flexible spending accounts, life and accident insurance, disability benefits, paid time off, parental leave, holidays, and 401(k) with employer match. Additional perks such as paid volunteer days, legal and identity theft protection plans, wellness programs, and employee assistance programs demonstrate the company’s commitment to employee well-being.

Working with Travel + Leisure Co. offers the opportunity to be part of a globally recognized leader in the vacation ownership industry. The company prides itself on an inclusive culture where every associate's contribution is valued and supported. The CMP Assistant Manager role within Sports Illustrated Resorts is more than just a job – it is a chance to grow professionally, lead a dynamic team, and make a tangible impact on the vacation experiences of diverse clientele in one of the nation’s most vibrant cities, Nashville, Tennessee.