Club Supervisor, Little Caesars Arena

Delaware North is a global leader in hospitality and food services, providing exceptional experiences in iconic venues such as sports arenas, casinos, national parks, and more. Founded over 100 years ago as a family-owned company, Delaware North has grown to become a trusted name in the industry, spanning multiple sectors including restaurants, hotels, sports, gaming, operations, and retail. Known for its commitment to employee development, diversity, and community engagement, Delaware North offers unique career opportunities in exciting locations around the world. Their operations at Little Caesars Arena in Detroit, Michigan, showcase their dedication to providing world-class food and beverage services in a dynamic and fast-paced environment.

At Little Caesars Arena, Delaware North serves as the exclusive food, beverage, and retail provider. This state-of-the-art venue hosts over 20,000 guests for NHL Detroit Red Wings hockey games, NBA Detroit Pistons basketball games, concerts, and other large-scale events. Delaware North’s role at the arena includes operating a variety of concessions, premium dining areas, exclusive club spaces, loge boxes, and suites, offering guests diverse and elevated dining experiences. The company prides itself on delivering exceptional customer service and maintaining the highest standards of quality and safety, all while ensuring that guests have memorable visits to the arena.

The Club Supervisor position is a seasonal role integral to the smooth operation of hospitality services inside the arena. Club Supervisors are responsible for leading teams of associates, ensuring that food service and hospitality operations run efficiently and effectively during busy game days and events. This role is perfect for individuals who thrive in fast-paced environments, enjoy leadership responsibilities, and have a passion for delivering outstanding guest experiences. The Club Supervisor will oversee all event setups, maintain high standards for food presentation, enforce responsible alcohol service policies, and manage sanitation and safety practices to comply with department of health guidelines.

Successful Club Supervisors at Delaware North demonstrate strong leadership and communication skills, with the ability to train, motivate, and supervise staff. They are proactive problem-solvers who can address guest complaints professionally and efficiently, collaborating with department managers as needed. This position requires the ability to work flexible hours, including nights, weekends, holidays, and during all events hosted by the Red Wings, Pistons, and concerts. Physical stamina is essential as the role involves standing and walking for entire shifts and lifting items up to 35 pounds.

Delaware North offers competitive pay for this position, ranging from $19.00 to $21.00 per hour, along with a comprehensive benefits package designed to support team members’ well-being and professional growth. Benefits include weekly pay, training and development opportunities, employee discounts, flexible work schedules, health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, an employee assistance program, and tuition or professional certification reimbursement.

Joining Delaware North means becoming part of a company that values all employees and fosters an inclusive work environment. The company is an equal opportunity employer, welcoming applications from individuals of all backgrounds without regard to race, color, religion, gender, sexual orientation, veteran status, disability, or any other legally protected status. This role provides a unique chance to be involved in significant sporting and entertainment events, develop leadership skills, and contribute to extraordinary guest experiences in one of Detroit’s premier venues. If you are energetic, personable, and ready to be part of the game day excitement, Delaware North invites you to apply and grow your career with a global hospitality leader.