Club Lounge Steward

The Ritz-Carlton, located at 1 Ritz Carlton Dr, Dana Point, California, is part of a prestigious portfolio of luxury hotels owned by Marriott International. Renowned worldwide for its commitment to luxury and excellence, The Ritz-Carlton is synonymous with elegance, impeccable service, and unforgettable guest experiences. With over 100 award-winning properties globally, this iconic brand maintains a firm dedication to delivering rare and special luxury service, focusing on the comfort and care of each guest. The company actively fosters an inclusive work environment where diversity is celebrated, valuing the unique backgrounds and talents of all associates. Known for its strong commitment to equal opportunity employment, The Ritz-Carlton ensures a respectful and supportive workplace culture.

This opportunity is for a full-time, non-management Kitchen Support Expert based at the Dana Point location. Positioned within the Food and Beverage & Culinary category, the role offers an hourly pay rate of $25.00, reflecting the importance the company places on valuing its support staff. Kitchen Support Experts play an essential role in supporting multiple hotel functions by facilitating smooth kitchen operations and maintaining cleanliness standards across departments such as the kitchen, food and beverage outlets, and employee dining rooms. The responsibilities range from preparing fresh, clean linens and spotless dining ware for guests to operating dishwashing equipment and managing cleaning tools effectively. This hands-on role is vital in ensuring that all kitchen areas meet the rigorous quality and safety standards expected at The Ritz-Carlton.

The position demands a high level of dedication to following company policies, health and safety regulations, and security procedures. Kitchen Support Experts are expected to proactively identify and report maintenance needs, accidents, injuries, or unsafe work conditions to their managers. The role also emphasizes the importance of professional personal appearance and confidentiality regarding proprietary information. Employees are encouraged to interact positively, using clear and respectful communication with both guests and fellow team members. Their collaborative efforts contribute to achieving common team objectives and uphold the hotel’s reputation for excellence.

Working at The Ritz-Carlton means embodying the brand's 'Gold Standards,' a set of values and principles including the Employee Promise, Credo, and Service Values that guide every associate’s behavior and performance. These standards foster an empowering workplace culture where creativity, thoughtfulness, and compassion are encouraged and rewarded. While this position does not require prior supervisory experience or formal education credentials such as a high school diploma or GED, it is an entry-level opportunity suitable for individuals eager to grow within the hospitality industry. The role also involves physical activity such as standing, sitting, or walking for extended periods, lifting objects weighing up to 25 pounds, and performing various movements including bending, twisting, pulling, and stooping.

Joining The Ritz-Carlton team offers more than a job - it is a chance to be part of a global hospitality leader dedicated to personal and professional growth, delivering unparalleled luxury service, and creating lifelong memories for guests. The company prides itself on its caring, supportive work environment that values each employee’s contribution, providing a fulfilling career path in the competitive world of luxury hospitality.