Job Overview
Employment Type
Part-time
Hourly
Seasonal
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North is a global leader in hospitality and food service, with a rich history spanning over 100 years. This family-owned company operates in a variety of sectors including sports, gaming, hospitality, and national parks, delivering exceptional guest experiences and innovative service across multiple iconic venues around the world. Founded with a commitment to quality and excellence, Delaware North has been operating concessions and premium dining services at Progressive Field in Cleveland, Ohio since 1994. Progressive Field is a major sports venue with a seating capacity of 35,041 and serves as the home to Major League Baseball's Cleveland Guardians. Delaware North’s operations at this stadium reflect their dedication to providing exceptional food and beverage services in a dynamic and high-energy environment.
Delaware North's team members are at the heart of their success, contributing to an inclusive culture that values diversity, career growth, and personal development. The company offers a range of employment opportunities designed to meet various career goals and lifestyles, including seasonal, part-time, and full-time roles in sports arenas, hotels, casinos, and other hospitality settings.
This particular position is for a seasonal Club Attendant at Progressive Field. The Club Attendant role is essential in delivering an outstanding experience to the patrons occupying the stadium's luxury suites. These attendants are responsible for the smooth operation of the assigned suites, including preparing the suite for guests, stocking necessary items, and ensuring all guests' needs are met throughout the event. This role requires a proactive and guest-focused approach, with attentiveness to detail and a commitment to maintaining high standards in service delivery.
As a Club Attendant, you will be working in a fast-paced, exciting environment where communication, teamwork, and a strong work ethic are key. The position offers competitive hourly pay ranging from $20.00 to $21.00 per hour, providing an opportunity for seasonal team members to gain valuable experience in hospitality and sports service. Delaware North also invests in its employees’ well-being by offering comprehensive benefits including weekly pay, employee discounts, flexible work schedules, and potential eligibility for health insurance, dental insurance, vision coverage, 401(k) with company match, paid vacation days, paid holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement.
Delaware North prides itself on fostering an inclusive and supportive work environment. This role at Progressive Field is perfect for individuals seeking to develop their career in hospitality, enjoy working in a sports environment, and provide memorable experiences for guests. With the backing of a global company, Club Attendants have opportunities to advance within Delaware North’s extensive network, making this position much more than just a seasonal job—it’s a gateway to a rewarding hospitality career. Whether you are an experienced hospitality professional or someone eager to learn, you will find Delaware North supports your growth while providing a positive and dynamic workplace.
Delaware North's team members are at the heart of their success, contributing to an inclusive culture that values diversity, career growth, and personal development. The company offers a range of employment opportunities designed to meet various career goals and lifestyles, including seasonal, part-time, and full-time roles in sports arenas, hotels, casinos, and other hospitality settings.
This particular position is for a seasonal Club Attendant at Progressive Field. The Club Attendant role is essential in delivering an outstanding experience to the patrons occupying the stadium's luxury suites. These attendants are responsible for the smooth operation of the assigned suites, including preparing the suite for guests, stocking necessary items, and ensuring all guests' needs are met throughout the event. This role requires a proactive and guest-focused approach, with attentiveness to detail and a commitment to maintaining high standards in service delivery.
As a Club Attendant, you will be working in a fast-paced, exciting environment where communication, teamwork, and a strong work ethic are key. The position offers competitive hourly pay ranging from $20.00 to $21.00 per hour, providing an opportunity for seasonal team members to gain valuable experience in hospitality and sports service. Delaware North also invests in its employees’ well-being by offering comprehensive benefits including weekly pay, employee discounts, flexible work schedules, and potential eligibility for health insurance, dental insurance, vision coverage, 401(k) with company match, paid vacation days, paid holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement.
Delaware North prides itself on fostering an inclusive and supportive work environment. This role at Progressive Field is perfect for individuals seeking to develop their career in hospitality, enjoy working in a sports environment, and provide memorable experiences for guests. With the backing of a global company, Club Attendants have opportunities to advance within Delaware North’s extensive network, making this position much more than just a seasonal job—it’s a gateway to a rewarding hospitality career. Whether you are an experienced hospitality professional or someone eager to learn, you will find Delaware North supports your growth while providing a positive and dynamic workplace.
Job Requirements
- No high school diploma or GED required
- minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment
- previous experience as a suite runner preferred
- ability to lift to 50 pounds
- ability to stand and walk for the entire length of the shift
- exposure to variable temperatures
- may be required to work in narrow spaces
Job Qualifications
- Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment
- previous experience as a suite runner preferred
Job Duties
- Prepare the suite and ensure all items are in place for the guests arrival including those ordered in advance of the event
- anticipate guests needs, suggest additional items such as appetizers and desserts, and communicate in-suite orders to kitchen and bar staff
- ensure all laws and regulations are being followed, including checking for identification before serving alcohol
- maintain suite orderliness and cleanliness throughout the event
- obtain signatures from the suite host on any charges incurred
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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